TAIT Crew Coordinator

TAIT Towers is the Market Leader in designing, constructing and delivering world-class solutions for live experiences.

Whether it's creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. With its proprietary entertainment automation platform, custom-made products, and creative engineering, TAIT's cutting-edge offerings continue to advance industry standards and exceed client expectations. As a global network of over 900 employees in 14 office locations, TAIT has worked on projects in over 30 countries, all 7 continents and even outer space. TAIT's diverse group of clients include Taylor Swift, Cirque Du Soleil, The Metropolitan Opera House, NASA, National Geographic, Beyoncé and The Olympics.

TAIT Crew Coordinators facilitate activities of the TAIT Crew team, with administrative tasks related to resource scheduling, business system upkeep, and team communication. Working with the leadership team, this position acts as the point-person for communication and coordination for freelance crew members. This position will be responsible for maintaining key business systems related to the TAIT Crew and freelance teams. It is key to this role's success for the individual to be organized, communicative and proactive. This position is located in Lititz, PA.

Position Purpose

The TAIT Crew Coordinator facilitate activities of the TAIT Crew team, with administrative tasks related to resource scheduling, business system upkeep, and team communication. Working with the leadership team, this position acts as the point-person for communication and coordination for freelance crew members. This position will be responsible for maintaining key business systems related to the TAIT Crew and freelance teams. It is key to this role's success for the individual to be organized, communicative and proactive.

Essential Responsibilities / Accountabilities

Maintains up to date ERP schedules and tasks for TAIT Crew.

Ensures that all freelancers are onboarded and setup for success on each gig, schedules freelancers on projects, and creates and maintains the freelancer database.

Provides regular status reports and updates to the TAIT Crew leadership team.

Tracks of labor invoicing for TAIT Crew staffed tours.

Works closely with Integration resource management team for support and planning.

Adhere to all company safety policies and procedures 

Attend meetings, seminars, and training sessions as required  

Perform assigned duties according to the policies and expectations prescribed by the company.

To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.

Other duties may be assigned to meet business needs.

Management Responsibility

This role does not have management, or supervisory responsibilities.

Behavioral Competencies

1. Visionary: We are seeking a visionary professional who brings innovative thinking to our team.
2. Ingenious: The ideal candidate should be ingenious, consistently offering creative solutions to challenges.
3. Dedicated: We value dedication and commitment to achieving excellence in all responsibilities
4. Hardworking: We are looking for a hardworking individual who consistently goes the extra mile to meet and exceed objectives.
5. Organized: Strong organizational skills are critical for effective task and project management.
6. Approachability: Being open and receptive to others, creating an environment where individuals feel welcomed.
7. Confidentiality Management: Demonstrating a strong commitment to handling sensitive information with utmost confidentiality.
8. Cultural Sensitivity: Being aware of and respectful towards cultural differences, adapting communication and behavior accordingly.
9. Communication: Effective verbal and non-verbal communication skills to convey instructions, cues, and changes to team members and performers during live events
10. Team Collaboration: Ability to work effectively as part of a team, communicate clearly, and support colleagues to achieve a successful live even
11. Safety Awareness: Dedication to adhering to safety protocols and guidelines to maintain a safe environment for all participants and attendees

Minimum Qualifications

• Degree: Undergraduate degree required or 5+ years in an equivalent role
• Experience booking travel required
• 2+ Years of experience in Entertainment, or administrative work preferred
• Advanced user of MS Office and Excel formulas
• ERP experience preferred
• Basic understanding of Entertainment Industry terms and expectations
• Able and willing to be based in office environment full-time

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee regularly operates a computer, including typing, using a mouse or keyboard, and viewing the screen for extended periods. While the role does not require regular lifting or physical exertion, there may be occasional onboarding programs or training opportunities that create opportunities for more exposure to physical tasks or new environments (sites, venues, etc.) 

Work conditions of the role are:

• Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.
• Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.
• Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, safety toed shoes, and other PPE as required by the location.

The company is committed to providing reasonable accommodation for individuals with physical limitations or disabilities. If there are specific physical needs related to lifting, walking, or any other task, candidates are encouraged to discuss their requirements during the hiring process. The organization will make every effort to accommodate these needs to ensure equal opportunities for all employees.