TABLE GAMES SHIFT MANAGER

Table Games Shift Manager Arizona Charlie's Decatur (Las Vegas, NV) Description:

Summary: Responsible for supervising all employees on the assigned shift to ensure they are carrying out their duties and that game procedures are being followed. Follows all department procedures, safety regulations, and company policies and procedures.
Essential Functions:

• Oversees the TABLE GAMES operation for the assigned shift and ensures the integrity of games
• Monitors the table inventory and protects the assets
• Supervises all pit personnel with regards to hiring, directing, counseling, scheduling and performance evaluations
• Ensures compliance with all gaming regulations and company policies and procedures
• Works in conjunction with security and surveillance to detect any employee or customer irregularities.
• Assists in the development and implementation of staffing plans, training and policies & procedures designed to enhance departmental operations with the Director of Table Games
• Informs Surveillance of any large play, large buy-ins, large bet variances and/or basic strategy deviation
• Responds to guest and employee complaints, concerns, or questions
• Keeps employees and management staff informed of promotions, policy changes and any other pertinent information relating to their employment
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Performs other duties as assigned

Requirements:

Qualifications/Requirements:

• Must have 2 years of experience performing same or similar job duties in a casino environment
• Previous experience as a Table Games Shift Manager or Assistant Shift Manager required.
• Experience with a pit player tracking system or other computer related skills preferred.
• Must have the ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to effectively multitask in a hectic work environment
• Must possess excellent verbal and written communication skills
• Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals
• Accurate money handling and documentation skills
• Excellent guest service skills
• Present a professional appearance
• Must be able to communicate effectively in groups as well as in one-on-one situations.
• Ability to effectively communicate in English, both written and verbal
• Must have the ability to operate computer equipment
• Microsoft Office preferred
• Ability to communicate effectively at all times with all levels of employees and guests
• High school diploma or equivalent
  Required Work Cards
• Alcohol Awareness
• Gaming
  Physical Requirements
• Continuously walking and/or standing and working indoors (more than 75% of the time)
• Occasionally sitting at a desk or table
• Lifting/pushing/pulling/carrying up to 25 lbs
• Work for sustained periods of time maintaining concentrated attention to detail
• Hearing, vision (including peripheral), speech and literacy (critical)
• Ability to work in a smoky, noisy environment with bright lights, some dust, &
• hot and cold temperatures
• Ability to communicate vocally utilizing portable radios and telephones (critical)
  Disclaimer
  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.