Table Games Manager, Wheeling Island Casino

The Opportunity 

Delaware North Gaming is searching for a Table Games Manager to join our team at Wheeling Island Casino in Wheeling, West Virgina. As a Table Games Manager, you will oversee and supervise the successful operation of the Table Games area within Wheeling Island Casino ensuring maximum game protection while ensuring all rules and regulations are being followed.

Pay

Minimum – Anticipated Maximum Base Salary: $68300 - $92200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Analyze customer play, cheating, scams, counters, and unusual or suspicious variations of play; oversee fills, player ratings, and rundowns.
• Maintain knowledge all Table Games rules; review, on a periodic basis, the Table Games and card games floor layouts and playing rules to determine the need for any changes to increase profit and provide process improvement.
• Maintain awareness of all pit activity at all times, including the Poker Room; manage all pit operations on a day-to-day basis.
• Develop and implement pit policies and procedures to improve security, efficiency, asset protection, and guest service.
• Provide reports providing written explanations for unusual Table Games statistical fluctuations in hold and win percentages and poker rake fluctuations.

Qualifications 

• Minimum of five years of gaming industry experience and at least three years of management experience.
• Thorough knowledge of Table Games policies and procedures.
• Must be able to provide certification of training in all games in order to meet the required West Virginia Lottery standards. (A written affidavit from a current or former casino may be accepted in lieu of certification). 
• Basic math and computer skills including MS Office, Word, Excel, and Outlook.
• Good leadership abilities with the ability to defuse guest situations, manage stress and make decisions under pressure.
• Ability to work weekends, holidays, and evening hours as business demands.
• No degree required.

 

Shift Details 

On call
Overnight
Holidays
Weekends

Who We Are 

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 Table Games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.