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Form of workSouth Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is located in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, and an annual budget of $189.2 million, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California!
Please view our video to meet our Clean Air Team!
South Coast AQMD's mission requires diverse perspectives, talents, and life experiences to solve some of the most complex technical air quality issues. We are committed to creating and maintaining a work environment that appreciates the unique contributions of our employees and fosters professional development and growth. South Coast AQMD respects the distinct ideas and perspectives of our stakeholders and works to bring them together toward the common goal of clean air.
ABOUT THE POSITION
This Systems and Programming Supervisor position is in the Information Management Special Projects unit, reporting to Information Technology Manager. The position is responsible for the project supervision and application portfolio supervision functions in the Information Management Division. Under the direction of the Information Technology Manager, the primary purpose of the Systems & Programming Supervisor role is to lead, oversee and ensure the successful delivery and management of single or multiple projects. The Systems & Programming Supervisor must do this within scope, to a certain quality, and within time and cost constraints. These factors may be clearly defined or may require dynamic change management to deliver business value.
- Analyze project proposals to determine the time frame and appropriate process for accomplishing projects.
- Establish a work plan and staffing for project activities, iterations, or phases, and arrange for project personnel recruitment or assignment.
- Identify and schedule project deliverables, milestones, and required activities and tasks.
- Implement a project communication plan.
- Perform risk assessment and implement mitigation plans.
- Ensure that project goals are in line with business objectives.
- Supervises the development of user applications and systems; coordinates the use of professional systems and programming staff; meets with other divisions to identify resource and project needs.
- Supervise systems analysts and serve as a project lead
- Direct and coordinate the activities of project personnel to ensure projects progress on schedule and within budget.
- Establish standards and procedures for project reporting and documentation.
- Benchmark project management performance continuously to identify the potential for improvements and increase project and portfolio management capability.
- Monitors all ongoing projects and provides feedback through periodic reports.
- Monitors area workloads and resource levels; adjusts project schedules and priorities as appropriate.
- Directs, monitors, and reviews the work of outside contractors; ensures compliance with established division and SCAQMD policies and procedures.
- Reviews completed projects and documentation and ensures compliance with divisional practices; schedules and attends technical review meetings.
In addition to the Minimum Qualifications that follow, the most competitively qualified candidates will possess the following:
- Distinctive blend of business, IT, financial and communication skills. This blend is vital because this is a highly visible position with substantial impact.
- Proven track record of handling complex initiatives across a variety of cross-functional teams
- Strong organizational and presentation skills
- Ability to establish and implement new policies and procedures, analyze problems, identify alternative solutions, and anticipate consequences of proposed actions, and implement recommendations supporting goals.
- Direct experience using iterative or agile methodologies.
- Knowledge of IT applications, processes, software, and equipment
- Exceptional verbal and written communication skills.
- Ability to multi-task and adapt to changes quickly.
- Ability to work in a team and communicate effectively.
- Service awareness of all organization's key IT services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Good understanding of current and emerging technologies, and of how other enterprises are using them to drive digital business.
- Ability to establish and maintain effective working relationships with those contacted in the course of work, including a variety of South Coast AQMD staff, temporary, contractors, vendors, and the general public.
- Must have experience using project management, road mapping, and issue tracking tools such as MS Project, Project Online, SharePoint, JIRA, Confluence
- Knowledge of IT Service Management tools
- Possession of a Project Management Professional (PMP) Certification.
- Possession of an Information Technology Infrastructure Library (ITIL) certification.
EITHER
(1) Three years of experience as a Systems Analyst,
OR
(2) Four years of progressively responsible professional system administration, system programming and systems analysis experience which would demonstrate the required knowledge, skills, and abilities.
EDUCATION:
Graduation from an accredited college or university, preferably with a major in computer science, management information systems, business or public administration, or a related field with an emphasis in systems and programming analysis.
KNOWLEDGE OF:
Computerized data processing systems, including machine capabilities and applications potential; telecommunication, network, data processing equipment and peripherals; system level programming languages; network architecture including routers, switches, and audio visual design methodologies; principles and practices of supervision, training, and personnel management; principles of budget administration and control.
ABILITY TO:
Accurately evaluate and prioritize hardware and software requests; assign work projects and establish goals and objectives; analyze complex administrative and data systems, identify problems, and develop logical conclusions and effective solutions; coordinate, direct and supervise systems analysis, design, and programming activities; prepare work plans and time estimates for projects and proposed systems; develop and recommend cost-effective technical system improvements; coordinate data processing activities with other divisions; supervise, train, and evaluate assigned staff; assist other South Coast AQMD staff in identifying data processing needs; communicate effectively, both orally and in writing.
- A completed employment application covering at least the past 10 years of employment history (or longer if you have other relevant experience).
- Up to four references which include the names and phone numbers of your present and past supervisors or managers, and/or college professors or persons for whom you have directly provided services, not peers.
- Responses to the Supplemental Questionnaire (SQ). The SQ is a form of written test and will be evaluated as such. Your responses should be well written, clear, concise, and directly responsive to the question.
If you claim education on your application, an unofficial copy of your transcripts, documenting all qualifying education and/or occupational training claimed, submitted as an attachment to your online application.
THE SELECTION PROCESS
Resume and Supplemental Questionnaires will first be screened and the most competitively qualified candidates will be invited to the next step of the process, which is expected to be an oral assessment and/or panel interview.
Oral assessment and/or panel interview interviews (weighted at 100%) are expected to result in an unranked eligible list, with names in alphabetical order, from which current and future vacancies at this level, requiring a similar background, may be filled during the 6 -12 month life of the list.
Only those who demonstrate at each successive step of the selection process that they are among the most competitively qualified will be advanced to the next step. South Coast AQMD reserves the right to add, delete, or modify any elements of the selection process deemed appropriate, based on the number and quality of applicants at each step.
Pursuant to Section 4(g)(3)(d) of the Personnel Rules, this eligible list may be used to fill current and future Systems & Programming Supervisor vacancies, in any South Coast AQMD department, during the 6-month life of the list.
Please call Human Resources at least one week in advance if you may need an accommodation at any step during the selection process.
If you have any questions regarding this recruitment, please contact the Human Resources Department at (909) 396-2800.
Employment Type: Full-Time
