Systems Engineer Ii

Do you thrive on thinking outside the box, being hands on in Microsoft and Infrastructure technologies, working in a cloud environment, and being part of an innovative team? If you speak Azure and Microsoft 365 fluently, you could be just what we are looking for! Premier One is an IT department for hire, providing IT with a Human Touch for clients across the United States over 30 years. We have a fun, casual, and collaborative environment and are looking for a creative Systems Engineer II to join our growing nationwide team! This position is fully remote!

What You’ll do:

• Oversee, monitor, manage, and develop physical infrastructure components of Premier One internal and client IT systems. These systems include, but are not limited to: SDWAN, firewalls, switches, wireless access points, physical server hosts, SAN devices, data storage hardware, and server/network hardware
• Oversee, monitor, manage, and develop virtual infrastructure components of Premier One internal and client IT systems. These systems include but are not limited to: firewalls, switches, wireless access points, physical server hosts, SANS devices, data storage hardware, VMware and Hyper-V servers, central control portals (WatchGuard Systems Manager, vSphere, UniFi Controller, RoyalTS, Screenconnect, KnowBe4, etc.), virtual appliances, Microsoft Azure products and services, and Microsoft 365 tenants
• Monitor, manage, test, and verify data backups and disaster recovery strategy for Premier One and client systems, maintaining full compliance with SSAE standards and Premier One client contracts
• Provide technical leadership and expertise to internal team and clients including onsite and/or remote support in areas of expertise and as requested or assigned
• Manage and support network utilization monitoring toolset and displays
• Test, manage, and develop both new and existing IT systems to drive consistent technological innovation in collaboration with the VP of Technology
• Maintain consistent and up-to-date documentation including network diagrams and SOP’s for all systems within the scope and control of this position
• Project support and on-call responsibilities as assigned; some travel required as necessary for client support
• Primary Systems: Deployed Microsoft 365 and Azure products and services, Windows Server OS, VMware, WatchGuard, Cisco, Ubiquiti, ShadowProtect, KnowBe4, Dell PowerEdge, Connectwise, IT Glue, Screenconnect

What Experience and Education You'll Need:

• 7 years’ experience Managing IT systems
• Bachelor’s Degree in Computer Science, Associate degree or equivalent experience required
• Proven expertise in and ownership of Premier One primary systems
• Advanced knowledge of Microsoft domain technologies, Microsoft Azure, Active Directory (AD Administration, Group Policy) and Office 365 in an enterprise network environment
• Advanced knowledge of server virtualization technologies (primarily VMware with some Microsoft Hyper-V)
• Advanced knowledge of network concepts including routers, managed switches, VLANs, WLANs, and UTM/NGFW Firewalls
• Previous experience with technical writing and documentation

Other Skills and Abilities You'll Need:

• Provide superior client service by resolving problems efficiently and responding quickly
• Ability to work independently and in team settings
• Ability to work efficiently with attention to details and quality of work produced
• Ability to communicate effectively, both verbally and in writing with team, clients, and community
• Ability to establish and maintain respectful, and effective working relationships with a myriad of personality types across all levels of Premier One’s team and clients
• Ability to handle sensitive and confidential situations or information with poise, tact, and diplomacy
• Ability to organize, multi-task, plan and set priorities with minimal supervision
• Ability to effectively work in high pressure, fast-paced environment, and be held accountable for results
• Maintain an attitude of confidence, enthusiasm, and positivity

What Are the Perks?

• Rapidly growing company
• Casual and collaborative environment
• Competitive pay
• Excellent benefits
• Generous PTO with paid holidays + birthday

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology! If you feel YOU would be successful in this role, please submit your resume. We'd love to chat with you!

Work Remotely

• Yes

Job Type: Full-time

Pay: $93,000.00 - $116,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Vision insurance

Experience level:

• 7 years

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Managing IT systems: 7 years (Required)

Work Location: Remote