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Form of workLocation: On-Site in Turners Falls, MA
Mayhew is seeking a detail-oriented, effective, and experienced Systems Engineerto join our Information Technology team. The team is responsible for providing various levels of user, application, and networking support. Under supervision, you will provide general support for end user computing. You will install, configure, and maintain our information technology systems. You will take pride in your work, provide creative innovation within the organization, and ensure that system hardware, operating systems, and software systems remain fully operational. While remote work may occasionally be possible, this is a hands-on position requiring on-site presence.
Primary Duties and Responsibilities
Work with our personnel in various departments to resolve any technical issues, including but not limited to support of all relevant business software, network and office hardware such as computers, phones, copiers, printers and Wi-Fi devices.
Serve as primary administrator for the company's Office 365 SaaS environment by managing, creating, and removing user accounts and mailboxes as needed, configuring the Office 365 cloud environment, and monitor licensing and statistics.
Assist in the administration and maintenance of our virtual and physical server environment.
Serve as primary administrator of Mayhew's network including switches, routers and firewalls.
Install, configure, maintain, and upgrade Microsoft Windows server operating systems and applications and other systems as appropriate.
Trouble shoot problems with server hardware and applications software.
Required Skills
Demonstrated experience with MS 365 SaaS administration and troubleshooting.
Proficiency with Windows OS, Active Directory and Identity Access Management
Experience deploying and managing servers within a VMWare environment.
In-depth knowledge of networking hardware, wireless hardware and related support tools
Strong interpersonal skills while supporting office, warehouse and management staff.
Ability to occasionally work nights or weekends, and/or travel to other locations when required.
Desired Education/Experience
Bachelor's Degree in an Information Technology related field preferred
Five to seven years of relevant Information Technology experience REQUIRED.
MS 365 certification a plus
A+ and Network+ Certifications a plus
Experience working in a manufacturing/industrial facility highly desired.
Familiarity with Aruba/HP switches highly desired.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Although this position is primarily a seated at a desk position an employee performing the duties of this job may occasionally be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; stoop, kneel, or crouch; talk or hear. Visual focus is often required. The employee must occasionally lift and/or move up to 35 pounds.
Mayhew Steel Products, Inc. and Deerfield Packaging are Equal Opportunity Employers and, as such, do not participate in any discriminatory hiring or employment practices. Candidates and employees are evaluated without regard to race/color, national origin, sex (including pregnancy), age, genetic information, veteran status, sexual orientation, gender identity or disability.
