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Form of workJob Description
Systems and Data Specialist - Competitive Market Wages
Who is NEFF?
At the heart of NEFF Automation is a team of engineers, dedicated customer service and technical sales representatives, and support staff committed to helping our customers solve problems. NEFF Automation is a fourth generation, family-owned industrial high-tech distributor, focused on providing custom automation solutions for manufacturing.
NEFF offers only top-quality products from leading manufacturers, supported by a team of engineers who help our clients improve process efficiency and business profitability. Above all else, our mission is to enhance our customers' competitiveness through technology and industry-leading support.
Are you looking for a position as a Systems and Data Specialist within a family owned organization? As a key member of our operations team, you for coordinating the day-to-day operations of our e-commerce platform, from working with operations on inventory management to customer support and onboarding. .
If you have experience managing and overseeing end-to-end e-commerce operations, including inventory management, order fulfillment, customer service, and onboarding, we want to hear from you!
If you have experience managing and overseeing end-to-end e-commerce operations, including inventory management, order fulfillment, customer service, and onboarding, we want to hear from you!
In return for providing our customers and employees with the highest possible level of service, you will receive outstanding benefits and amazing career opportunities with a leading provider of automation solutions across the Midwest and Northeast. As a NEFF Systems and Data Specialist, you will have the following responsibilities:
- Manage and oversee the end-to-end e-commerce operations, including inventory management, order fulfillment, customer service, and onboarding.
- Develop and implement strategies to optimize the e-commerce platform's performance, improve customer experience, and increase sales.
- Coordinate with cross-functional teams, including Operations, IT, marketing, sales, and logistics, to ensure seamless operations and consistent brand messaging.
- Utilize Microsoft BI and PowerApps to collect, analyze to provide actionable insights to improve business outcomes.
- Monitor and manage the e-commerce platform's technical performance, identifying issues and collaborating with internal and external partners to implement solutions.
- Keep abreast of industry trends and advancements in technology, suggesting and implementing improvements to our platform and operations.
- Functioning as a member of the IT team to foster a culture of excellence, innovation, and continuous improvement.
- Provide technical customer support to internal and external customers.
REQUIREMENTS:
- Bachelor’s degree in Business, Marketing, Information Technology, or related field.
- Minimum of 5 years of experience in e-commerce management, with a proven track record of success.
- Strong expertise in data analysis and reporting, with hands-on experience in Microsoft BI and PowerApps.
- Excellent understanding of e-commerce platforms, digital marketing, and SEO strategies.
- Experience with CRM and ERP integrations with e-commerce platforms.
- Exceptional leadership skills, with the ability to manage and motivate a team.
- Outstanding problem-solving abilities and attention to detail.
- Excellent communication and interpersonal skills, with the ability to work effectively across different teams and with external partners.
- Ability to work in a fast-paced environment and manage multiple priorities.
Join an industry leader!
When you join the NEFF team, you’ll be joining a team of automation experts that has been growing and thriving for almost a century! Our exclusive focus is providing superb service and innovative solutions that our customers cannot find anywhere else. NEFF is a fourth-generation family-owned business dedicated to the success of both its customers and its employees and offers a substantial compensation and benefits package that includes:
- Competitive base salary with incentive opportunities
- Generous Paid Time Off (PTO)
- Health, Dental, and Vision coverage
- Retirement Savings Plan
- Profit Sharing
- And more!
If this sounds like the right fit for you – APPLY TODAY! Our customers expect the best Systems and Data Specialist, so that’s all we hire!
