Address
Form of workJob Description
Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup,restore, hardware surplus
*Local Candidates in the Macon, GA area
*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
Provide onsite desktop support for customers located within assigned locations.
Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
Install & support network devices providing business critical service
Perform end user data back-up and recovery ensuring attention to detail
Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
Open/document/track problem tickets escalating to appropriate workgroups when required.
Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
Provide special project support including setup and breakdown and relocation of computer equipment and peripherals. Required/Desired Skills SkillRequired /DesiredAmountof ExperienceVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited collegeRequired0Experience with troubleshooting network connectivity issues in both LAN and WAN environmentsRequired2YearsExperience imaging and deploying laptopsRequired2YearsExperience providing desktop/laptop computer hardware supportRequired2YearsExperience supporting Microsoft Outlook email clientRequired2YearsExperience supporting Microsoft Office 2013 or higherRequired2YearsExperience supporting remote workers and troubleshooting VPN and remote technology issuesRequired2YearsExperience with Bitlocker encryption, antivirus, and malware/spyware removal softwareHighly desired2YearsA+ Certification or Network+ Certification (MUST UPLOAD CERTIFICATION)Required0Experience with local and network printer troubleshooting and repairRequired2YearsTechnical support experience in a Windows 10 PC environmentHighly desired2YearsExperience supporting Cisco VoIP phones and Jabber clientHighly desired2YearsSetup and install computers for New Hire On-Boarding's and Off-Boarding'sRequired2YearsExperience in an Active Directory Domain environment.Required2Years
*Local Candidates in the Macon, GA area
*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
Provide onsite desktop support for customers located within assigned locations.
Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
Install & support network devices providing business critical service
Perform end user data back-up and recovery ensuring attention to detail
Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
Open/document/track problem tickets escalating to appropriate workgroups when required.
Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
Provide special project support including setup and breakdown and relocation of computer equipment and peripherals. Required/Desired Skills SkillRequired /DesiredAmountof ExperienceVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited collegeRequired0Experience with troubleshooting network connectivity issues in both LAN and WAN environmentsRequired2YearsExperience imaging and deploying laptopsRequired2YearsExperience providing desktop/laptop computer hardware supportRequired2YearsExperience supporting Microsoft Outlook email clientRequired2YearsExperience supporting Microsoft Office 2013 or higherRequired2YearsExperience supporting remote workers and troubleshooting VPN and remote technology issuesRequired2YearsExperience with Bitlocker encryption, antivirus, and malware/spyware removal softwareHighly desired2YearsA+ Certification or Network+ Certification (MUST UPLOAD CERTIFICATION)Required0Experience with local and network printer troubleshooting and repairRequired2YearsTechnical support experience in a Windows 10 PC environmentHighly desired2YearsExperience supporting Cisco VoIP phones and Jabber clientHighly desired2YearsSetup and install computers for New Hire On-Boarding's and Off-Boarding'sRequired2YearsExperience in an Active Directory Domain environment.Required2Years
