Address
Form of workPrelude Services is an IT Services Company focused on providing innovative, secure, and high-quality IT Management Services. For 25 years, Prelude has provided IT outsourcing and support services for senior living, housing, home and community services organizations. Prelude's corporate office is located in Mechanicsburg, PA and this position will need to be near the corporate office. Prelude offers the following IT services:
- Outsourcing
- Cloud Computing
- 24x7 Service Desk
- Network Management
- Hardware and Software Support
- HIPAA IT Risk Assessment and Security Management Services
- Enterprise Reporting and Dashboards
Looking for an exciting opportunity with a dynamic and fast-growing business? Great, we are looking for a Systems Administrator like YOU! Prelude is a busy, high-volume but friendly environment that will suit an organized person with a great eye for detail and plenty of team spirit. We hire team players who are not only interested in advancing their careers, but motivated to do their best work in supporting our clients.
As a Systems Administrator, you will constantly interact with client management and staff regarding computer technology services and equipment issues. Your attitude displayed is a representation of Prelude and our core values, and therefore effective communication skills are required to accurately interpret customer needs and take appropriate action. You must be able to prioritize and execute tasks in a customer-focused environment, manage time and organize work effectively, and be proactive and enthusiastic.
We are currently searching for an energetic, customer focused, Systems Administrator to join the Sys Admin Team! You would assist in monitoring and controlling computer systems in a client/server environment in accordance with established routines. Systems Administrators assist in determining equipment settings, operating instructions, managing network system tape backup and restoration procedures, and maintaining operating records. Basic knowledge of PC and server processes and operations is required. You must be able to communicate with system users to identify, explain, and resolve less complex problems. Systems Administrators provide support to Service Desk for certain problem resolution and participate in the on call program as required.
You will need:
- Strong focus on end-user service, analysis and satisfaction.
- Minimum of one year of experience in Network Administration or Network Operations.
- Effective written and oral communication skills.
- Basic knowledge of networks and desktops.
- Ability to adapt and keep skill sets current on new technology introduced to Prelude.
- Maintains confidentiality of client and company information and has a strong understanding of HIPAA regulations and guidelines
- Be available to travel on occasion.
- PowerShell Knowledge and scripting usage.
- Office 365 knowledge a plus.
- Participates in disaster recovery documentation, planning and implementation.
Our Benefits:
Our fast-paced and supportive environment will offer you lots of benefits including a competitive salary, and opportunities for training and development.
Being ranked as a "Best Place to Work in PA", we offer a wide range of benefits to our employees. Medical (with HSA), dental, vision, 401k (with match), Company paid LTD, STD and Life, which you are eligible for the first of the month after your date of employment. With our medical plan you have access to a confidential benefit that offers nurse navigation, disease management & prevention, nutrition education, and much more. Other great perks Prelude offers include casual dress, 6 paid holidays, 8hrs Unsick Day, a $400 technology stipend (one time upon hire), quarterly company meetings, access to a robust Employee Assistance Program, and you can accrue 20 days of PTO your first year! Our culture is guided by our core values: respect for others, personal responsibility, sound judgment, innovativeness, and open and honest communication.
Prelude is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
What to Expect:
Following review of your application, you may be selected for a 10-15 minute phone screen with HR.
