System Support Analyst

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

The community you’ll be caring for:

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando

• serves as the major tertiary facility for much of the Southeast, the Caribbean and South America

• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country

• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

• Schedule: Mon-Fri/ 8am-4:30pm (Hybrid Schedule)

The role you’ll contribute:

The System Support Analyst makes decisions that maintain and support the accuracy of materials management systems. Reviews and analyzes the departmental data, processes and activities to assist in developing recommendations to improve business workflows for the most effective use of resources. Documents results and requirements, works within predefined scope and objectives; and formulates results that meet and parallels overall business strategies for all phases of process improvement life cycle.

The value you’ll bring to the team:

• Key resource for the analysis, execution, and evaluation of assigned projects and initiatives, as it relates to clinical supply chain workflow process.

• Analyze departmental processes and data in order to suggest improvements to business workflow for the most effective use of resources.

• Continuously audits and manages the database to ensure data integrity and to facilitate the extraction and interpretation of information. Counsels end users to make appropriate modifications

• Works with end-users to design, plan, implement and optimize PAR Locations.

• Maintains knowledge of inventory management systems and assists in training end-users as needed.

• Provides technical support, troubleshooting hardware and equipment related to inventory management systems.

• Assists end-users with general system maintenance, including items that may require physical interaction at any AdventHealth CFD-S Facility.

• Coordinates create and requests updates to the order batch job schedules as needed.

• Research and troubleshoots issues related to incorrect purchase orders.

Qualifications

The expertise and experiences you'll need to succeed:

KNOWLEDGE AND SKILLS REQUIRED:

• Knowledge and understanding of supply chain processes

• Knowledge of Microsoft (MS) Office software, Strong analytical skills utilizing MS Excel

• Ability to work with clinical, technical, and functional corporate and facility personnel as needed.

• Ability to work with supporting documentation for projects and customizations.

• Gather data that supports conceptual and analytical results that will drive business processes for redesign and build.

• Effectively prepares and presents technical and/or educational documentation of assigned projects and/or systems to enhance the knowledge of others.

• Working knowledge of Enterprise Resource Planning (ERP) and Point-of-Use software related to supply chain storage areas, workflows, and related interactions.

• Works independently with significant attention to detail and sense of urgency. Ability to manage issues and projects to consistently meet timelines.

• Demonstrates expertise in a variety of the supply chain concepts, practices, and procedures.

• Excellent customer service, analytical, interpersonal, oral and written communication skills.

• Ability to implement new processes to improve productivity, quality, and maximize the value of the Supply Chain processes

• Ability to travel locally, up to 90% of time.

EDUCATION AND EXPERIENCE REQUIRED:

• Minimum of three (3) years of experience in Materials Management, Project Management, and/or Supply Chain.

• Associates degree in Business, Logistics, Supply Chain Management or equivalent work experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Information Systems

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 24008828

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.