Job Description
· Designs, implements, and supports Microsoft server systems including Azure, Active Directory, Exchange, and SQL Server
· Assist in the design of multi-server environments including IP address schemes, DNS, WINS
· Complete understanding of Active Directory and Exchange 2010 in a multi-domain environment
· Understand RAID setup and troubleshooting.
· Managed and monitored backup
· Assist with client onboarding and upgrades.
· Assist clients via Ticketing, Phone calls, email or on-site
· Implement and own server features.
· Implement server infrastructure changes to support new changes.
· Performance measurement and optimization
· Implementing processes and procedures for systems and lower-tier techs
· Strong organizational and customer service skills