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Form of workIntroduction
Do you have the career opportunities as a(an) Switchboard Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
StoneSprings Hospital Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Switchboard Operator PRN where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
Responsible for answering and routing correctly all calls in a prompt, courteous, and pleasant manner and to provide monitoring of all essential alarm systems to start responses to alarm activator.
1. Demonstrates ability to operate console unit promptly and efficiently.
2. Maintains courtesy when responding to incoming and outgoing callers.
3. Accurately identifies and takes appropriate action for the following situations when they occur: Code Red (Red), Code Blue (CPR), Code Yellow (disaster), and bomb threats.
4. Reports all telephone repair needs to the PBX Coordinator.
5. Reviews, comprehends, and adheres to hospital and department policies and procedures which pertain to work performance.
6. Properly uses paging system and exercise discretion in keeping paging to a minimum.
7. Monitors all alarm system (fire, oxygen, burglar, vacuum, etc.) and takes appropriate action in event of an alarm activation.
8. Maintains current roster of patient room assignments.
9. Treats all information obtained as confidential and communicates the information only through the designated administrative channels.
10. Refers all patient information calls to appropriate designated person.
11. Attends inservice and staff meetings as requested.
12. Maintains listing of department extensions and current listing of department heads.
13. Exhibits a professional rapport with employees, physicians, patients and visitors.
14. Maintains professional appearance and demeanor.
15. Performs duties at designated work station related to other department operations as may be assigned through the PBX Coordinator.
16. Provides adequate notice in event of illness.
17. Exhibits high degree of dependability and maturity.
18. Other duties as assigned.
What qualifications you will need:
No Travel Required
1 years experience Required Years of Experience
Position is for 3rd shift: Mon-Wednesday 10:30pm-7am or 6:30pm-7am
StoneSprings Hospital Center has provided quality healthcare services since 2015. We give patient's access to trained physicians and advanced technology. Our 120+ bed hospital is one of the region's leading acute care facilities in Loudoun County. Our medical services includes a full-service 24/7 Emergency Department, orthopedics, advanced heart and vascular care, extensive diagnostic imaging and interventional radiology capabilities, minimally invasive robotic surgery and maternal/child health.
At StoneSprings Hospital Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard Operator PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
