Survey Instrument Repair Technician

Duncan-Parnell, one of the Southeast’s leading distributors of technology products and services for the construction, engineering, survey, manufacturing, and design industries, is looking for a Survey Instrument Repair Technician for our Orlando, FL location. With the combination of our people, their commitment and dependability, and by offering great products from such trusted brands as HP, Trimble, Microdrones, Quantum-Systems, DJI among others, Duncan-Parnell continues to grow and become the top choice for the industries we serve.

The Survey Instrument Repair Technician is responsible for performing a variety of services on customer’s optical and GNSS equipment including diagnostics, testing, repair, calibration, upgrading, and cleaning.

Essential Functions and Duties

• Provide quality service that meets or exceeds our service standards.
• Configuration/testing of products: unpack, calibrate, charge batteries, test basics of system to ensure successful operation by customers.
• Provide technical support to customers.
• Create and process service orders for incoming repairs.
• Perform repairs and calibrations on survey and mapping equipment.
• Collaborate with Regional Service Manager to always stay current on updated training/authorizations.
• Ensure work areas are neat and maintained.
• Additional duties as assigned by Regional Service Manager

Requirements

• Prior experience or knowledge of electronics and/or survey equipment
• High school diploma or equivalent
• Experience in land surveying or in the construction industry preferred
• Occasional travel for training as required
• Ability to lift and move packages up to 50 lbs.

Competencies

• Experience and proficiency in Windows 10 Operation Systems
• Must possess good verbal and written communication skills to best serve customers
• Personal accountability in the workplace
• Must be able to efficiently multitask and work well under pressure
• High attention to detail and accuracy

Other

• Must support and abide by Duncan-Parnell’s values, mission, policies, and practices in all activities and interactions with co-workers, customers, suppliers, and other stakeholders.
• Must be able to perform critical physical tasks in support of the core functions of this position, including sitting, standing, walking, lifting up to 50 pounds, carrying, and reaching.

Duncan-Parnell offers a comprehensive benefit program including:

• Medical, dental, vision, life, and long-term disability insurance
• Medical and dependent care FSA or HSA
• 401(k) Retirement Plan
• PTO and holidays

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.