Surveillance Operator - Full Time - Mgm Northfield Park

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences. You will operate with a large focus on culture by living through our core values.

THE JOB:

The SHOW comes alive at MGM Resorts International. The Surveillance Operator contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests. Providing both customers and employees with a fair, safe and secure gaming experience by creating accountability to company policies and procedures as well as appropriate laws and regulations.

• Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.

• Proactively monitor all casino areas and personnel including, but not limited to, Table Games, Casino Cage, Soft Count, Slots and Poker to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.

• Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.

• Maintain and improve knowledge of game rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development.

• Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary. Testify in court as a representative for the company as necessary. Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee.

A GREAT CANDIDATE:

• Has a high energy and positive attitude
• Is a team player
• Is welcoming and engaging
• Has strong communication skills
• Has basic knowledge of health, safety, and sanitation regulations
• Can handle multiple tasks at one time
• Displays excellent customer service skills as well as interpersonal skills

Candidates who join the SHOW will have access to some amazing company perks such as:

• Wellness incentive programs to help you stay healthy physically and mentally
• Maintain a work/life balance
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking on and off shift
• Various programs and networking opportunities to help you get promoted
• volunteer opportunities to give back to the community
• Health Benefits
• Other various discounts with company partners such as travel, electronics, online shopping, and many more