Address
Responsible for scheduling surgical cases and reconciling any billing associated with those cases.
JOB ROLE:
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification and should not be construed as an exhaustive list of all job duties
- Schedules surgical procedures for the GOR and DDC using the EPIC OPTime scheduling module.
- Coordinates and updates the schedule for DDC and GOR including cancellations, add-ons, time/date changes
- Collates and disseminates information to necessary personnel
- Verifies the accuracy for billing data and revise any errors. Monitoring assigned hospital billing and finance work queues to investigate and rectify EPIC OpTime charging issues.
- Review documents such as purchase orders, sales tickets, charge slips and hospital records to compute fees or charges due.
- Review logs for completeness, accuracy and compliance with regulations.
- Provide the OR’s with data regarding charging documentation errors and collaborate with leadership to improve nursing documentation.
- Maintain communication between surgical services department and corporate materials management and corporate finance departments to ensure accuracy and expediency in billing process.
- Attend daily poster review with GOR to review surgical posting for next 48 hours.
- Maintain open communication with OR leadership and Supply Chain/Surgery Support to ensure accuracy of surgical postings.
- Responsible for enforcing, maintaining and updating the Surgical Services Scheduling Policy and Procedure Book.
- Collaborates with multidisciplinary teams to improve customer satisfaction including surgeon and patient.
- Collaborates closely with OR coordinators and anesthesia charge to maximize efficient use of OR room utilization.
- Orients new surgeons’ office staff to scheduling procedures.
- Assists in organizing and participating in quarterly meetings with surgeon’s offices to review policy, procedures and discuss concerns/problems
