Think you've got what it takes?
Qualifications
- High school diploma or GED
- 3 years healthcare experience (medical assistant, front desk specialist, administrative assistant) required
- Prior work in a specialty clinic environment preferred
- Availability to work until 6PM with schedule flexibility.
- Schedules ancillary appointments, diagnostic tests and follow up appointments per provider orders/requisitions
- Schedules follow up appointments for post-operative patients
- Establishes and maintains an efficient system for filing and retrieval of documents on a weekly basis and in a timely manner
- Ensures that all necessary patient forms are provided and filled out for their surgery
- Refers all patients with insurance or funding concerns to the financial counselor or prior-authorization department
- Advises the patient/parent of insurance responsibilities, such as the need to obtain primary care physician referrals if insurance requires them. Refers in-depth financial questions to the appropriate staff
- Creates, changes and coordinates provider master surgery schedules/templates for new and existing providers
- Responds to customer questions with prompt information and /or service related to appointment status, wait time, or unanticipated problems while being culturally sensitive
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 14,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org .
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.