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Form of workBring your strong organization and communication skills to the Orthopedic Surgery team to coordinator scheduling of surgeries and determining ancillary procedures. Be a part of our excellence in patient care!
JOB SUMMARY:
Under general supervision, exercises independent judgment in the coordination of surgery scheduling and determination of ancillary procedures. Responsible for providing all necessary information and guidance regarding the surgery to the patient. May produce reports that compile various surgery statistics for departmental use.
EDUCATION/EXPERIENCE:
High school diploma or GED equivalent. Three years office or clerical experience or equivalent experience.
ESSENTIAL FUNCTIONS:
- Schedules and coordinates surgical cases with corresponding ancillary tests and arrangements by recognizing the differences between various types of procedures and differences between patients' needs within the same procedure.
- Recommends surgery times and dates to physicians to assure that adequate space and time is allowed for completion of the surgery based on knowledge of the procedure. Maintains a thorough understanding of the logistical requirements of each procedure and the individual needs of each physician.
- Assures that the scheduling of each surgical case is conducted and scheduled properly in the appropriate area based on knowledge of the facilities available in each room and within the guidelines set up by each area and within their established timeframe.
- Prepares necessary patient reports for physicians and the department as a whole based on knowledge of the procedures performed.
- Maintains knowledge of all necessary computer programs used in the scheduling process that may include Cycare, Clinipac, McCormick-Dodge OR Scheduler, etc.
- Reviews future schedules based on physicians' schedules to best utilize the available operating rooms; makes recommendations to surgeons based on this information.
- Processes and reviews incoming and outgoing surgery-related documents and forms.
- Provides guidance to patient regarding logistics of the surgery; assists patient with submission of insurance and preliminary financial arrangements and pre-certifies surgeries with appropriate insurance companies; makes necessary arrangements with patient for accommodations. Acts as a resource regarding all logistical aspects of the surgical process.
- Performs other duties incidental to the work described herein.
SKILLS/QUALIFICATIONS:
- Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
- Ability to establish and maintain effective working relationships with patients, families, staff, and departments
- Strong organizational ability
- Strong oral and written communication skills
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
