Supv, Ambulance Services / Captain

Why North Memorial Health?

At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Adoption Reimbursement up to $3000 per child!
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition!
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members!

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. Some of these initiatives include:

• Addressing system racism and inequities through our Safer Work Environment (Safer) initiative
• Use of pronoun badges and preferred names
• Encouraging cultural awareness through education and training

About this position

Supervises ALS, BLS and Wheelchair employees, coordinates the daily operations of the department, and assists in the operation of other areas as appropriate. In addition, the incumbent also functions and fulfills the duties and responsibilities of an Emergency Paramedic. Patients may include: neonates, infants, children, adolescents, adults and geriatrics. Collaborates with the Equipment and Inventory Supervisor to ensure an adequate supply and functional equipment inventory is maintained in all vehicles and substations either through personal inspection or delegation. Promptly handles consumer complaints. Maintains and organizes department statistics, distributes and files department documents and correspondence as necessary. Coordinates vehicle rotation and maintenance with the vehicle manager and/or mechanic. Assures that all patient medical charts and billing information is collected on a daily basis. Monitors crews' functions at scenes by responding to various calls to assist them with medical care. Acts as a representative of North Memorial Health Care and North Memorial Ambulance Service in all aspects of public relations. Promote and market scheduled services provided by North Memorial Ambulance Service.

Supervisor Air Care, must live within 100 miles of home base.

Requirements

Education

High school diploma or equivalent (GED) required.
Successfully completed Paramedic training program from an accredited institution required.
Bachelor's degree preferred in health related field preferred.
   

Experience

Experience
Field Training Officer experience preferred.
Two to four years supervisor/management experience preferred, including experience with employee relations, conflict resolution and critical thinking skills.
Unit Specific Air Care: Flight experience required.
Knowledge, Skills and Abilities
Knowledgeable of advanced medical practices, procedures, and equipment as integrated into the area of EMS and the job of a paramedic.
Demonstrated ability to problem solve, make decisions, and handle conflict during emergency situations and work independently.
Demonstrated Total Quality Management, leadership, organization and management skills.
Demonstrated interpersonal, written and verbal communication skills.  

Licensure/Certification

State of MN EMT-P certification required
Current BLS certification
Current ACLS certification
Valid Class D driver's license in state of residency with an acceptable driving record
Nationally Registered Paramedic
MN and WI Paramedic Certification
Current PALS Certification
Current Neonatal Resuscitation Program (NRP) Certification
Certified Flight Paramedic (FPC) within 15 months of hire
Maximum weight of 215 pounds in full gear

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract

Hours per two week pay period: 80

Shift: Day/Evening/Night Other    

Weekend Requirement: Weekends by Department Rotation

Call Requirement: None

Remote or On-site: On-site

FLSA Status:  Exempt

Benefits: Yes