Supportive Housing Case Manager

The Supportive Housing Case Manager (SHCM) will provide case management to participants experiencing homelessness in the Youth Homelessness Demonstration Project (YHDP). This is a field-based position responsible for providing client centered services involving a great deal of direct service interaction. The SHCM follows established evidenced based best practices to create a safe and stable environments for participants; the SHCM's knowledge and understanding of relevant resources is intended to be housing-focused, trauma- informed and oriented toward partnering with families by coming along side and walking them toward their goals. This position requires a high degree of professionalism, commitment and adaptability in order to effectively uphold community values while maintaining an environment of dignity, respect and collaboration with participants and partners.
The position is full-time, non-exempt and the base rate for the position starts at $40,000.00 annualized with credit given for relative education and experience above what is required for the position
Essential Responsibilities:

• Maintain a case load of up to twenty-two youth referred by the Coordinated Entry System, case loads will average around 15.
• Work collaboratively with participants to help address issues that may impede access to housing
• Practice core principles of Housing First, Trauma Informed Care and Motivational Interviewing
• Complete required assessments with youth as part of YHDP program intake procedure
• Provide strengths-based, flexible and responsive case management supports to participants
• Partner with youth to identify their goals/visions for themselves and children
• Develop housing stability plans based on identified goals/visions for both adults and children related to obtaining or maintaining housing, income or other service needs
• Conduct bi-monthly home visits and weekly communication with young adults to review progress, coordinate services, and assist participants with established goals or divert them from crisis
• Facilitate housing placement process for each participant and serve as liaison between youth, landlords, utility providers and other agencies when needed
• Assist with move-ins to housing to ensure the participant has necessary household items and basic understanding of their responsibilities as a tenant
• Provide participants with connections to services and resources that may support their safety, well-being and/or achieve their long-term stability
• Network with community resources for housing, employment, substance abuse treatment, mental health treatment, training, and make referrals as appropriate
• Obtain signed release of information forms and communicate regularly with staff at treatment programs, and vocational programs;
• Complete data entry in the Homeless Management Information System (HMIS); data entry includes case notes within five (5) business days of contact, self-sufficiency assessments and related participant information and updates
• Maintain accurate and detailed case files (both physically and electronically) on each participant including copies of all intake documents, case plans, monthly budgets, and other program forms
• Participate in service coordination meetings, case conferences and training programs
• Demonstrate effective communication skills in building relationships with peers and participants
• Participation in monthly case conferences and other relevant Continuum of Care and/or Coordinated Entry System activities
• Travel and transport clients as necessary
• Abides by the ethics, policies and procedures, and professional standards of IMPOWER, Inc.
• Completes required essential learning trainings within designated time frames
• Completes all other tasks and duties as assigned or as needed to help drive IMPOWER's vision, fulfill our mission, and abide by our organization's values.

• Associates Degree in or equivalent number of college credits in a social services field. Bachelors Degree preferred.
• Two years of documented case management experience. Experience working with youth in a support capacity a plus.
• Successful background screenings through the Florida Department of Law Enforcement, State and County
• Valid drivers license and auto insurance, and successful motor vehicle driving record background check
• Negative result from a multi panel drug screen