Supportive Housing and Homeless Services Manager

Supportive Housing & Homeless Services Manager

Monday - Friday, 7AM-3PM or 8AM-4PM

Temp-to-perm
Up to $29.00/HR- D.O.E.
• Maintains daily supervisory oversight and coordinates the activities of:
Case Manager(s)
Vocational Services
Case Management Services for Long Term Stay (off site)

Oversees the development and implementation of all case management services for the tenants of the not-for-profit and Long Term Stay off site housing program.

• Hold direct reports accountable for the quantity and quality of their work in relation to the established benchmarks, for overall contract compliance, and for adherence to agency policies, procedures and practices.

• Provides supervisory support, including evaluation and feedback relative performance in relation to project objectives, scheduling, file
management, statistical record keeping and reporting.

• Will monitor and approve all required documentation including timesheets, vouchers, service logs, vehicle maintenance and other
program correspondence.

• Develops expert knowledge of contract management and ensures accurate implementation of and compliance with grant contracts issued by NYSOMH, OTDA and HUD by providing documentation required for statistical and monthly/quarterly/yearly reports.

• Will be responsible for providing Case Management and advocacy services on behalf of all tenants, as well as facilitate the identification
of goals and steps to remain in permanent housing, increasing skills, and/or income, and achieving greater self-determination.

• Oversees the provision of individual counseling, information and linkages with appropriate supportive services.

• Oversees programmatic efforts to maintain consumer confidentiality in accordance with all applicable state and federal requirements.

• Establishes and facilitates staff training and provides technical support as necessary to accomplish service objectives.

• Facilitates linkages with community-based resources, businesses, and community leaders associated with housing, employment, nutrition, transportation, health care, benefits planning, and recreation, as well as with other amenities that service recipients may wish to access.
• Conducts and participates in meetings, informational forums and in-service presentations for the purposes of: gathering consumer input
• Provides technical assistance to public agencies and local service providers, as necessary to further the attainment of service objectives.
• Responsible for reporting requirements for programs
• Carries out other duties as required by the needs of the position.
• The above list of responsibilities is not intended to be all inclusive, other responsibilities and/or training may be assigned or required.

QUALIFICATIONS:

• A current and working knowledge of systems, systems issues and legislation at both a local and statewide level that affect individuals being served.
• A Master’s in human services or related field (preferred) and a minimum of three years of case management and housing experience, or an equivalent combination.
• Bi-lingual, English/Spanish, required.
• Honesty, respect for diversity, high personal standards, language and behaviors reflecting such values and the not-for-profit philosophy.
• Demonstrated ability to recognize the need for and facilitate connections between consumers and company and other disability related services.
• Knowledge of local, statewide and national disability related issues and community dynamics.
• Knowledge of systems, issues, and legislation at both the local and statewide level that affects individuals being served.
• Excellent written and verbal presentation skills.
• Multi-cultural, a plus.