Support Technician - Windows (3Rd Shift)

As a Support Technician you would get to work in a collaborative team environment to provide exceptional support to our hosting customers. You would not only work in a Windows environment but also get to work with a variety of applications comprising the entire hosting stack and troubleshoot a wide range of interesting and challenging issues.

This role is a permanent, full-time, remote third shift position (overnight Eastern time) with a salary range of $17 - $22 /hr.

You would:

• Provide professional and friendly server support
• Develop a deep understanding of Liquid Web's products
• Install and configure Windows Server operating systems and related software
• Identify industry trends and recommend new product ideas

You have:

• Solid working knowledge of Windows Server OS
• Experience with Windows web hosting tools
• Excellent customer service skills
• Excellent verbal and written communication skills
• Excellent problem solving skills
• Self Motivation and attention to detail

Technical Skill Ideals:

• Microsoft Windows Server 2008/2012/2016
• Microsoft SQL Server
• Microsoft Exchange
• Microsoft IIS
• MySQL
• DNS (Bind and Microsoft DNS)

We Offer:

• Exceptional Benefits options - Medical, Dental, Vision, Prescription
• Traditional and Roth 401k with company matching
• Continuous beverage service for those working in office
• A collaborative team culture
• Consistent/set work hours
• Challenging non-redundant daily duties
• A voice in how things get done
• Access to ongoing training

Disclaimer:

This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.

Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.