Supply Chain Coordinator

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.We serve agriculture customers and consumers across the United States and around the world.Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
We are searching for a Supply Chain Coordinator to collaborate with cross-department team of colleagues to ensure the operations of a multibillion-dollar Supply Chain are carried out accurately and efficiently. Provide both internal and external customers with quality service, timely orders, current account information, smooth transactions, and a positive experience with CHS.
This position is located at our Inver Grove Heights, MN or Mankato, MN office and will work a hybrid schedule. Open to remote with travel to Mankato and/or Inver Grove Heights as needed.
Responsibilities

• Utilize ERP system to create orders and loading documents for multiple commodities, locations, and modes of transport. Ensure accuracy of counterparty, product, destination, and all other relevant data
• Serve as liaison between customers, carriers, sales/procurement, transportation, production, and operations.
• Coordinate with multiple departments to assist customers with questions/issues related to contracts, orders, transportation, credit, and scheduling to ensure steady, error-free flow of outgoing/incoming shipments.
• Address customer complaints immediately. Process quality claims promptly and provide comprehensive responses to customers.
• Provide summary reports to management
• Monitor contract performance and order status. Support prompt execution in accordance with contract terms. Coordinate with key stakeholders to ensure all deliverables are being met.
• Assist with reporting requests
• Apply LEAN or continuous improvement methodology to analyze current state processes. Develop and implement new or improved procedures to enhance the productivity and accuracy of processes within the department. Maintain and update process-related reference documents.
• Other duties and responsibilities as needed or assigned.

Minimum Qualifications (required)

• 2+ years of experience in Customer Service, Sales Support, or Supply Chain
• High School diploma or GED

Additional Qualifications

• Associates or Bachelors degree in Supply Chain, Business Administration, or related field
• Previous experience using enterprise resource planning systems (ERP)
• Lean Certification
• Agriculture and/or Energy industry experience
• Leading or participating in process improvement projects
• Experience monitoring and responding to metrics, resulting in a path of continual improvement
• Proficient with Microsoft Excel, Word, Outlook, Microsoft Teams
• Ability to work effectively in multiple information systems and ERP systems
• Highly motivated self-starter, able to follow through with tasks/projects to successful completion
• Building collaborative relationships, Customer Orientation, Analytical Thinking, Initiative/Independence, Flexibility/Adaptability
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

Physical Requirements

• Ability to sit, stand, bend, walk and talk

CHS offers a competitive total compensation package.
Compensation: This includes base wage and may consist of other earnings depending upon position within CHS, consisting of bonuses, incentives, commissions, merit pay.This position may be an opportunity for promotion.
CHS is an Equal Opportunity Employer.