Supplier Services Program Manager- Remote

PURPOSE:

The purpose of this position is to support UNFI’s supplier partnership programming, specifically the Supplier Go-to-Market Partnership (SGP) program. Program Manager will aid in program benefit set-up and is responsible for specific programming processes and execution. Works in conjunction with Supplier Relationship Management team and other departments to ensure benefits are executed timely and effectively.

ESSENTIAL FUNCTIONS:

• Responsible for program benefit execution, ensuring that contract benefits are activated timely, and effectively as new suppliers are onboarded onto the program.

• Manages Natural New Item Execution program by creating and maintaining program calendar, form templates, processes, and various project management-related tasks.

• Manages Natural Void Fill program, creating and maintaining process flow, while collaborating with Category Management and Sales teams.

• Develop SOPs for the SGP program that will be related to specific programs and processes.

• Collaborates with cross-functional teams on benefit execution, process improvement opportunities, and program updates.

• Responsible for the creation and completion of training, education, and communication materials related to SGP benefits. Manages library of benefit details and sell sheets, updating as needed.

• Program Manager is the subject matter expert on SGP program benefits and processes.

• Works with Natural and Conventional Supplier Relationship Management teams to streamline processes and communication.

• Performs other relevant job duties as required.

JOB REQUIREMENTS:

Education/ Certifications/or Equivalent combination of education training and experience:

• Bachelor’s degree in business or related field or equivalent work experience.

Experience: • 3 years of experience in business management or a related field.

Knowledge/ Skills/ Abilities:

• Proficient in all Microsoft Office Applications.

• Strong communication (oral and written) skills – ability to communicate effectively and efficiently with senior leadership and cross-functional teams.

• Thorough knowledge of industry trends, opportunities, products, and competitors.

• Attention to detail, accuracy, and quality.

• Organizational and analytical skills.

• Ability to use related computer hardware and software applications.

• Strong planning skills & meet deadlines.

• Strong problem-solving skills.

• Able to successfully handle multiple concurrent projects.

• Ability to work successfully in a fast-paced environment.

PHYSICAL ENVIRONMENT/DEMANDS:

• Some travel may be required.

• Most work is performed in a temperature-controlled office environment.

• Incumbent may sit for long periods of time at a desk or computer terminal.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

• Incumbent may use calculators, keyboards, telephones, and other office equipment during a normal workday.

• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties, and skills required of personnel so classified may vary within each department and/or location.