Supervisory Sales Associate

JOB SUMMARY

As a Supervisory Sales Associate, you will be the face of our company to both the associates and our customers. Through a continuous learning environment, you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional.

DUTIES AND RESPONSIBILITIES

• Customer Service
• Proactively engage and make a connection with customers
• Asking questions and listening to customer s needs
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Provide premier customer service
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• Maintaining store appearance.
• Cross-selling products and knowing layout of the store
• Make suggestions to customer on latest trends and current promotions based on customer’s individual needs
• Upselling products
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer
• Completing various forms of paperwork reports and reconciliation Inventory
• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed
• May participate in periodic inventories
• Responsible for the security of cash fixed assets and merchandise inventory
• Providing direction on assignments including prioritizing projects tasks managing merchandise and inventory
• Adherence to assigned work schedule
• Accurate and complete follow through on work assignments
• Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally
• Provide direction work assignments training to Sales Associates provide input to Department Manager on associate performance
• May open close locations
• Other Duties as assigned

QUALIFICATIONS

• Experience 1-2 years of Retail or relevant work experience required
• 1 year of lead or supervisory experience preferred
• Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals
• Ability to effectively communicate with customer’s peers and management
• Ability to communicate on the telephone with proper etiquette
• Mathematical Skills Basic math functions such as addition subtraction multiplication and division
• Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units
• Reasoning Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Ability to defuse escalated exchanges and create win-win situation

PHYSICAL DEMANDS WORK ENVIRONMENT

• Involves lifting at least 25 lbs. and up to 50lbs in some departments
• Work typically performed indoors but may be assigned outdoors depending upon location

OTHER SKILLS

• Enthusiastic friendly and energetic with a desire to provide outstanding service

WORK HOURS

• Available to work a variety of hours which may include early mornings evenings weekends and holidays

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Kings Point, NY 11024: Relocate before starting work (Required)

Work Location: In person