Supervisor - Youth Drop In Center

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. As such, Youthlink is committed to Diversity, Inclusion and Belonging. We are proud to be an Inclusive Employer Come take this journey with us!

• Salary Range: $59,000 – 61,000

• Job Type: Full-time/Onsite
• Work Schedule: Monday – Friday 8:30am-5pm, must have flexibility to work Wednesdays until 8pm.

We offer a comprehensive benefits package with a minimal waiting period which includes, but not limited to:

• Health insurance subsidized at 85%
• Dental insurance
• 401(k) with 3% matching contributions
• Holiday program (11 + 2 floating holidays), 4 wellness holidays annually
• Generous sick and vacation time off that begins accruing immediately upon hire
• Continuing education

Who is YouthLink?

YouthLink is a recognized leader in the Twin Cities and beyond for our work to build pathways of opportunity for homeless youth and youth in crisis ages 16 – 24. Our model is based on providing support through outreach, handling basic needs, intervention, and aftercare. Our youth-focused team provides innovative, evidence-based services that guide youth on a holistic level toward futures of education, employment, health and wellness, housing stability and aftercare.

We are looking for a Supervisor in our DropIn to join our team and help us advance our mission. As a Drop In Supervisor, you will be responsible for the daily operations of YouthLink’s Drop-In Center, providing leadership and support to ensure a safe, engaging, and supportive environment for the youth we serve. This role coordinates, implements, monitors, reports metrics and problem-solves a range of specific operational responsibilities in the Drop-In, working in support of the Youth Services Director, and sets a positive tone to make sure youth centered and mission-driven services and activities are implemented in the drop-in. At this time YouthLink does not offer relocation or US work visa sponsorship.

Why us?

YouthLink is a Youth Focused organization where diversity and inclusion are valued and welcomed. Are you people centered, innovative, client focused, ethical, patient, dependable, confident, ambitious, and caring? Then you are a perfect fit at YouthLink. Here at YouthLink, we believe in work/life balance and recognize how important it is to our families.

Required Experience for consideration for position:

• 3 years of experience in direct services at a supervisory level, including proficiency in case management.
• 3 years of experience working with young adults in a Drop In and direct services environment.
• 3 years working in and managing HMIS systems.
• 3 years of experience working with young people experiencing homelessness.
• Hours worked are typically Monday – Friday 8:30-5 with flexibility to work until 8pm Wednesday evenings.
• Must have a valid driver’s license and driving record that is acceptable to the company’s Vehicle Use policy.

Preferred Knowledge, Skills and Competencies needed to successfully perform the work:

• Genuine interest in working with and furthering at risk, BIPOC young adults.
• Strong knowledge of local community resources and services for youth.
• 3 years working and managing Apricot systems.
• Understanding of harm reduction philosophy, trauma-informed provision of services and 9 Principles for overcoming youth homelessness.
• Strong understanding of the issues facing at-risk youth, including those related to homelessness, mental health, and chemical health.
• Ability to respond to crises and emergencies effectively
• Experience in budget management and funding processes
• Ability to prioritize, initiate projects and ideas, and solve problems creatively.
• Ability to build and maintain positive and productive working relationships.
• Ability to comfortably collect, confidentially handle, track, analyze and report metrics and other confidential information.
• Passion, understanding, belief and willingness to consistently incorporate goals, agency principles, vision, mission, and philanthropic objectives into daily work.
• Strong commitment to Diversity, Equity, and Inclusion.
• Proficient with Microsoft Office applications and ability to utilize handheld application and systems.
• Strong communication and organization skills.
• Dynamic energy, ability to multi-task multiple demands on attention.
• Ability to translate positive youth development techniques into practice through your direct reports.
• Strong coordination, scheduling, and follow-through skills and abilities.
• Demonstrated knowledge, from a cultural perspective, of the role that race plays in youth homelessness.
• Highly effective verbal, written, and interpersonal communication skills.