Supervisor - Soc Move Team

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Key Responsibilities:

The Move Team Supervisor is responsible for helping the Move Team Manager with leading the operations and the Move Team employees. Functions as primary Dispatcher for aircraft moves in collaboration with the SOC Gate Manager. As a Supervisor, you will also develop standard operating procedures for the safe and efficient execution of all Move Team responsibilities. Additionally, you will provide feedback and documentation to the Move Team Manager to support regularly scheduled performance reviews with employees in order to maintain expected performance levels. You will also collaborate with cross-divisional leadership to define and resolve operational problems or issues related to aircraft movement.

• Maintains a current understanding of the scope of work for the Move Team operations; Assign and rotate employees between different roles each day
• Data collection to show total moves and APU run times to present to Sr. Leadership
• Identifies safety risks and produces a safety bulletin to correct hazard; Responsible for safety, security and regulatory compliance and training
• Hires/trains Move Team employees in addition to maintaining employee skills in accordance with United Airline policies; Manages the oversight of employee training and intervenes as needed
• LOSA/Mocha Audits
• Ensures Move Team programs and initiatives comply with FAA, DOT, and corporate regulations including mandatory compliance training
• Coordinates business with pertinent entities such as Ramp, Airport Authorities and UAX partners
• Knowledge with investigating injuries, damage, GSAP etc; Completes review of procedures with employees related to preventing injuries, damage and GSE knowledge
• Communicates with PA Ops, UPS, Terminal B and other entities to secure parking spots
• Determines the sequence or priority of the moves
• Communicates and coordinates with the move requestors such as Tech Ops, PA Ops, Terminal B etc; Communicates issues with moves - a/c not ready for pickup when tug arrived, maintenance issues with the tug, assistance needed from other departments (Tech Ops, Cabin Appearance etc.)
• Ensures/tracking of moves, acknowledgment, and completion in a timely manner
• Executes fallback procedures if the Dispatch Application fails – radio calls to the tug team and paper logs to record moves

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

• High school diploma, GED or equivalent education
• 2+ years experience in Hub operations
• Airport ID, back ground check for customs and TSA
• Must have a valid state-issued driver’s license
• Able to hold a non-movement license from the airport, test required
• Airport Operations
• Ability to work collaboratively with other team members across the organization to create a collaborative work environment
• Must be comfortable leading union represented employees
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Bachelor’s degree in aviation management, operations, logistics or a related field of study
• Operational leadership experience in a hub environment
• Experience leading and influencing a team
• Knowledge of operations, management and logistics principles
• RTS knowledge
• Microsoft Office experience (Word, Excel, Power Point)
• Knowledge of ETA, frontline scheduler, SRA experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT