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There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
The salary for this position is $115k to $141k, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.
Key Responsibilities:
Supervises Facility Technician team performance and execution against all division and corporate maintenance objectives. This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, service level goals/tolerances, planned and preventative maintenance program compliance and operational performance goals.
- Leads and supports efficient and effective team maintenance operations in a positive, productive and safe work environment
- Supervises maintenance productivity, supplies, appropriate resources, and tools as needed, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy
- Leads safe and environmentally compliant maintenance operations
- Supports all safety/OSHA, environmental and training programs compliance
- Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel
- Identifies the need for change and/or improvement and executes
- Maintains proactive communication and positive relations with maintenance team and customer group stakeholders
- Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings
Qualifications
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
What’s needed to succeed:
- High School Diploma
- Formal education in one of the trade skills or equivalent work experience
- 3+ years experience in a maintenance related role
- Management experience – leading operational teams
- Computer Skill (outlook, e-mail, word, excel, ppt, project management formats are a few)
- Budget experience
- Customer Service Experience
- Leadership, communication skills, attention to detail, timeliness to priorities
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack:
- AA or advanced degree in skill or formal trade school graduate
- Completed apprenticeship in one of the trade skills
- Experience in a union environment
- Parts purchasing experience
- Proven accountability in a management role
- Project and planning experience
- Exposure to construction projects
- Completed apprenticeship in one of the trade skills
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
