Supervising Insurance Technician

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We are LAUSD. We are at the forefront of innovation in public education,

focused on a clear and inspiring vision of the future for all of our students

as they venture forward on their journey as lifelong learners. Here, you

will have the opportunity to exercise your potential in a role supporting

the business of education. Our work directly contributes toward the goal

of ensuring that our students graduate ready for the world – ready to
thrive in college, career and life.

LAUSD is the second largest school district in the nation with an

enrollment of nearly 575,000 students. We serve an area totaling 710

square miles, with over 1,190 schools and educational centers, and we

employ over 74,000 individuals, making us one of the largest employers

in our city.

LA Unified School District (LAUSD) is seeking SUPERVISING

INSURANCE TECHNICIANS to supervise and participate in the work of

a branch in the Division of Risk Management and Insurance Services

that is responsible for providing information to employees, retirees, and

the public in regard to the District's programs for health and welfare or

risk finance and insurance.

This is a full-time, 40 hour per week supervisor level position currently

assigned to a 12-month (A-Basis) work calendar. The currently two (2)

vacancies; One in the Benefits and the other in the Risk Finance

Insurance department.

General supervision is received from a manager or higher-level

supervisory employee in the Division of Risk Management and Insurance

Services. General supervision is exercised over Senior Insurance

Technicians, Insurance Technicians, and may be exercised over other

lower-level clerical employees.

IDEAL CANDIDATE

The ideal candidate for either of these two Supervising Insurance

Technician positions will:

• Have experience in a lead or supervisory role; and enjoys training and

supporting employees to do their best quality work.

• Have a supervisory style that creates and maintains a positive customer

service-oriented work environment.

• Enjoy a job where the workday flies by and will thrive in a rapid and

busy work environment with a large transaction volume.

For the Supervising Insurance Technician position in the BENEFITS

department, the ideal candidate will also have health and welfare

benefits plan eligibility, enrollment and requirements experience to help

employees and retirees with the information they need to make important

informed decisions relating to the health benefits plans.

For the RISK INSURANCE position, the ideal candidate will have a

working knowledge of risk insurance programs including contract

insurance compliance, and insurance eligibility requirements in property,

casualty and self-insurance programs.

TYPICAL DUTIES

Supervises, assigns and reviews work, and participates in the activities

of a branch engaged in the following:

• Providing information to employees, retirees, and various outside

agencies regarding claims status; health and welfare benefits; contract

insurance compliance; field trips, special events, and related activities;

and eligibility requirements.

• Researching, interpreting, and explaining rules, regulations, policies,

and procedures that pertain to various areas such as employee and

dependent eligibility, insurance claims, and certificates of insurance.

• Adding, reinstating, or canceling active employees’ and retirees’ health

• Analyzing reports or documents, advising concerned parties, and

resolving discrepancies.

• Reviewing, processing, and making deduction adjustments for flexible

spending accounts; or recommending risk mitigation measures for field

trips, events, and permits.

• Reconciling and verifying employee enrollment, insurance carrier

membership reports, and dependency data.

• Maintaining electronic records of employee and retiree benefits

information, preparing reports, and initiating correspondence.

• Establishes priorities and schedules in consultation with supervisors.

• Participates in District-wide presentations pertaining to health benefits or

risk finance & insurance.

• Initiates and recommends procedures for new projects to simplify and

expedite workflow.

• Assists information technology personnel in testing for system errors

and ensures all data and information are uploaded accurately and in a

timely manner.

• Prepares various reports related to benefits or risk insurance for the

administration or for other departments.

• Trains and evaluates new employees.

• May supervise and participate in reasonable accommodation

processes.

• May supervise the Risk Finance Fingerprint program.

• Performs related duties as assigned.

Benefits Insurance: Paid premiums for your choice of several medical, dental,

vision, and life insurance plans.

Retirement: Membership in the California Public Employee Retirement

System (CalPERS).

Vacation: Two weeks of paid vacation to start. Three weeks after five

years of year-round paid service.

Paid Holidays: Up to 13 days.

Minimum Requirements Please note that the "Minimum Entrance Qualifications" for both

Education and Experience must be met in order to move forward in our

process.

MINIMUM ENTRANCE QUALIFICATIONS

Education: Graduation from high school or evidence of equivalent

educational proficiency*. Sixty (60) semester units or 90 quarter units

from a recognized college or university.

Additional qualifying experience or experience involving the application

of personnel or payroll regulations may be substituted for the two (2)

years of required education on a year-for-year basis provided that the

requirement of a high school diploma or equivalent is met.

Courses in business administration and writing are highly preferable.

Experience: Three (3) years of experience interpreting and applying rules

and regulations in one of the following: enrolling, determining eligibility,

and maintaining employee health and welfare benefits or reviewing

insurance certificates for compliance.

One (1) year of call center or customer service lead or supervisory

experience in employee benefits or risk insurance is preferred.

• Note: To verify the education requirement a high school or equivalent

must be UPLOADED to your Candidate Profile, under "Attachments."

Additionally, we your official transcript of college coursework must ALSO

be UPLOADED to your Candidate Profile, under “Attachments.” Your
college or university transcript is required to allow us to document that

you possess the required semester or quarter academic units.

Candidates who have completed college, university or high school

course work at an institution in a country other than the United States,

must obtain a complete evaluation of foreign transcripts and degrees.

Please make sure to request a “Detailed” evaluation report. Please be

sure to use degree evaluation service agencies from the following

approved agencies: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf .

Employment Selection Process Please note: It is highly recommended that your application materials

(application, resume and cover letter) clearly show all your relevant

background and specialized skills, knowledge, and abilities. Application

materials will be evaluated in relation to the background, experience, and

competencies identified for successful performance in this job.

Once your application has been received, a confirmation email will be

sent to your email address to confirm receipt of your application. If you

do not receive a confirmation email; your application has not been

submitted.

For CURRENT LAUSD EMPLOYEES: Correspondence will be sent to

your WORK EMAIL account.

You may also submit/attach a resume, and cover letter, but note that you

must also complete the online application and questionnaire.

The tentative employment assessment plan for this recruitment includes

a Training and Experience (T & E) Evaluation and an interview.

For specific questions about this recruitment and process please contact

Jessica Carrera via email at jessica.carrera@lausd.net

Please be sure to include correspondence from @lausd.net as an

approved sender so that messages aren't accidentally placed into your

spam/junk e-mail folder.

For more information about the LAUSD employment assessment

process, visit the 'My LAUSD Career' section of our website at

http://www.lausdjobs.org .

Application Process DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE

APPLICATION?

Email us at helpmeapply@lausd.net

To find out whether the application deadline has been extended, visit the

website at: http://www.lausdjobs.org .

The Los Angeles Unified School District intends that all qualified persons

shall have equal opportunities for employment and promotion.

Reasonable accommodations in completing an application and testing

are available to individuals with disabilities. Please call (213) 241-3455

for more information.

Additional Posting Information The Los Angeles Unified School District is committed to providing a

working and learning environment free from discrimination, harassment,

intimidation, abusive conduct, or bullying. The District prohibits

discrimination, harassment, intimidation, abusive conduct or bullying

based on actual or perceived race or ethnicity, gender/sex (including

gender identity, gender expression, pregnancy, childbirth,

breastfeeding/lactation status and related medical conditions), sexual

orientation, religion, color, national origin (including language use

restrictions and possession of a driver’s license issued under Vehicle
Code), ancestry, immigration status, physical or mental disability

(including clinical depression and bipolar disorder, HIV/AIDS, hepatitis,

epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart

disease), medical condition (cancer related and genetic characteristics),

military and veteran status, marital status, registered domestic partner

status, age (40 and above), genetic information, political belief or

affiliation (unless union related), a person's association with a person or

group with one or more of these actual or perceived characteristics, or

any other basis protected by federal, state or local law, ordinance, or

regulation in any program or activity it conducts or to which it provides

significant assistance.

For inquiries or complaints contact our Equal Opportunity Section, (213)

241-7685.

Selection and promotion are based on a competitive employment

assessment process. Candidates who pass all parts of the assessment

process are placed on a hiring (eligibility) list based on their assessment

score. Hiring departments may make job offers to candidates on the top

three ranks of the hiring list. Eligibility typically lasts for 12 months. The

hiring list resulting from this assessment process may be used to fill open

positions in related job classifications.