Sunday - Tuesday Field Technician (Criminal Justice)

For almost 30 years, Sentinel Offender Services has provided community based, offender-funded monitoring services across North America. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing and community-based offender management programs.

$7.25 an hour when at home- this is paid for every hour of your shift- this is your minimum pay per hour for the hours scheduled below. Payrate increases to $18.50/hr when active- from the time you get the call until you return home. Number of call outs vary.

Shift: Sunday 7:00 AM - Monday 7:00 AM and Monday 5:00 PM to Tuesday 7:00 AM *Guaranteed active time Sunday 8:00 AM - 12:00 PM on Sundays* On-call the remaining hours.

The Technician provides a service to the contracted Department by handling monitoring equipment installations, orientations, removals, and troubleshooting. Duties will also include participant data entry into user interface and communication with Court personnel regarding alerts. In addition, this position requires the cleaning, testing, orders, returns and overall management of equipment and supply inventory.

Job Expectations + Essential Functions

§ Responsible for conducting participant’s program orientation. Effectively communicating the program rules, regulations, and contract requirements for their assignment to the electronic monitoring program.

§ Install, remove, exchange, and visually inspect electronic monitoring equipment assigned to program participants.

§ Clean, maintain, and prepare electronic monitoring equipment for use.

§ Enter and modify participant data in monitoring center computer application.

§ Maintain inventory records by keeping precise records, completing RMAs, and placing orders consistent with local operating procedures.

§ Advise Department personnel of participants that do not maintain equipment properly or not in compliance with their program requirements.

Requirements

§ Competencies to perform the job successfully, an individual should demonstrate the following competencies:

§ Problem Solving - Identifies and resolves problems in a timely manner.

§ Customer Service - Manages difficult customer situations; Responds promptly to customer needs; Meets commitments.

§ Teamwork - Balances team and individual responsibilities Business Acumen - Understands business implications of decisions.

§ Ethics - Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

§ Organizational Support - Follows policies and procedures and supports organization's goals and values.

§ Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

§ Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

§ Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

§ Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. · Dependability - Takes responsibility for own actions; Keeps commitments.

§ Innovation -Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

EDUCATION

No minimum education requirements. Some education background in Criminal Justice related field preferred.

OTHER REQUIREMENTS

§ Experience in Criminal Justice or related field recommended but not required.

§ Must successfully pass criminal background investigation and drug screening.

Knowledge + Skills + Abilities

§ Professional communication skills to communicate with members of the Department, Judges, employees, and program participants.

§ Ability to work in Microsoft Office applications and other windows-based programs.

§ Ability to comprehend and communicate detailed information. Ability to prepare written reports and maintain accurate records.

§ Strong presentation and persuasive skills.

Sentinel Offender Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Sentinel Offender Services management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

Job Type: Part-time

Pay: $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Evening shift
• Night shift
• On call

Education:

• High school or equivalent (Required)

Experience:

• Security: 1 year (Preferred)
• Criminal Justice Education or: 1 year (Preferred)

Work Location: In person