Sun Spa Consultant

European Tan is hiring for FULL TIME and PART TIME SALES associates. Are you looking for a fun environment focused on health and wellbeing? Are you seeking to grow your professional skills and advance in your career?
ABOUT EUROPEAN TAN
We are Utahs original purveyors of all things sunless tanning! For more than 23 years, we have been producing flawless, golden bronze results! We set the standards in excellent customer service, immaculate Sun Spas, and innovative technology. We are more than just a tanning salon. We are a Sun Spa!
As the best in the business, we create and develop our staff to match our top notch quality business model and cutting edge equipment. We know that we are nothing without our brand reputation and our brand is our team. That's why we take good care of them. We believe in setting high goals and rewarding those who achieve them! Along with our fun store competitions, we reward top performers with added monthly bonuses.
PAY STRUCTURE
We offer competitive hourly compensation starting at $15 per hour. I addition to your base pay you have the opportunity to earn an additional $2-$6/hour worked from tips, bonuses, and commission.
BENEFITS
Free Tanning
Health Insurance Options
Commissions, Bonus and tips
STAFFING NEEDS
Part-time employees work 12-24 hours per week. All employees are required to rotate weekend shifts. Shifts are anywhere from 4-6 hours long.
SHIFTS
Monday - Thursday
Open: 9am -3pm
Close: 3pm -9pm
Friday and Saturday
Open: 9am -2pm
Close 2pm -7pm
Sunday
Open/Close Single Shift: 10am -4pm
HOURS OF OPERATION
Sunday: 10 am- 4pm
Monday-Thursday 9am- 9 pm
Friday: 9am - 7pm
Saturday 9am - 5pm
QUALITIES,CHARACTERISTICS and BEHAVIORS THAT THRIVE WITH US:

• Attention to details
• Cleanliness
• Professional appearance and behavior. Personal hygiene a must
• Promotes and believes in the benefits of indoor tanning
• Involvement in service work and community awareness
• Intuitive and trust worthy
• Dependable, resourceful, committed
• Customer service oriented
• Outgoing and friendly
• Capacity to work under pressure
• Ability to work with and resolve complex customer issues
• Excellent interpersonal communication skills - conflict resolution
• Sales experience and presentation skills
• Adhere to company policies and demonstrate a high level of integrity
• Excellent attention to detail and accuracy
• Demonstrate strong leadership skills
• Ability to promote and work in team environment
• Participate and oversee small and large projects and tasks
• Establish productive working relationships with all levels within the organization
• Complete understanding of inventory control and follow up with management

JOB DETAILS INCLUDE

• Must be willing to work at multiple locations as requested
• Work min 2 weekends per month
• Must be willing to work weekends, holidays and extra hours as requested
• Adhere to European Tans Time Off/Vacation Request Best Practice
• Open availability and increased flexibility during peak season (12/1 - 6/30)
• Be available to work during holidays and promotional sales

CUSTOMER SERVICE/ PUBLIC RELATIONS

• Ensure our customers receive an excellent tanning experience by maintaining the cleanliness and integrity of the salon through a series of daily tasks and cleaning duties
• Day to Day Standard of Communication with Clients/Members
• Takes calls as needed
• Member Complaints (as they occur on shift)
• Maintain a standard of excellent customer service by providing information, resolving problems, and answering questions for customers
• Judiciously and effectively address customer requests appropriately
• Escalate customer service issues to appropriate levels of management

SALES

• Promote and believe in the benefits of indoor tanning
• Demonstrate good personal character-- integrity, honesty, and fairness in your personal life, at work, and within the community
• Be your best self throughout the community
• Responsible for creating and maintaining a positive work culture where there is teamwork, camaraderie, and excellent communication
• Ensure clients and members receive a tanning experience tailored specifically to their individual needs by educating, promoting and selling European Tans Fitzpatrick Skin Typing protocol and the tanning process
• Support the leadership and management of your salon
• Comprehend all pricing, products, service techniques, current promotions and advertisements
• Achieve personal sales goals