Address
Form of workWho you are:
The Information Technology Department acts as both a strategic partner and service provider for the Institute. Asa strategic partner, we collaborate with teams to extend the use of collaborative technology tools into their daily work. As a service provider, we ensure the stability of the infrastructure and provide professional support to all its users.
We are currently seeking a Summer Information Technology Intern to work in our central officesat Industry City in Brooklyn, NYas well as remotely startinginJune 3rd 2024.
The intern will be assigned to assist the Vera's IT Department staff with providing computer hardware, software and technical support to Vera staff.In this position, the intern will gain valuable hands-on experience in all aspects of Information Technology. The internship can be used for school credit.
What you'll do:
- Troubleshoot level 1 helpdesk tickets, shadow Helpdesk analysts, learn how to deal work through hardware and software issues.
- Create workflows for new Solarwinds service desk system, test existing forms, assist in improving existing workflows.
- Get new laptops on domain, check IP address, make sure printers are properlymapped.
- Rebuilding, configuring and setup of desktops andlaptops.
- Installing software on desktops and laptops
- Replacing hardware on desktops and laptops/ wiping computer images
What qualifications are we looking for?
A full or part time undergraduate pursuing a B.S degree in Computer Science, Information technology, Information Management or similar discipline or a Technical Vocational school
Knowledge, Skills, & Abilities you'll bring:
- StrongMS Office skills, Windows10 skills
- Some computer hardware skills
- Excellent interpersonal skills and professional presentation
- Some experience with Windows Server, Active Directory & other Networking technologies (not required)
- Any Microsoft certification or relevant IT certification
Technical knowledge we need you to be prepared to use:
Windows 10, Microsoft Office
Location:
Please note this role will report to our Brooklyn, N.Y office. Vera interns and employees adhere to a hybrid schedule and are in-office on an alternating schedule. Full-time positions generally amount to 10 days per month. Part-time positions generally amount to 5 days per month.
Schedule:
The intern should be available to work up t0 30 hours per week during the summer. The dates will be between June 5th and August 11th, with some flexibility to accommodate personal and academic schedules.
Compensation:
The compensation range for internships is $16.00 - $25.00 per hour. Actual compensation will vary depending on factors including but not limited to experience and performance. Applicants may choose to receive academic credit. For those who need to earn academic credit, Vera will gladly assist in working with the school or program to make arrangements and meet requirements.
How to apply:
Please submit cover letter and resume. In your cover letter, please explain why you are passionate about criminal justice reform and what you hope to gain from this internship.
Applications may also be faxed to:
ATTN: People Resources / Summer Internship 2024 - Intern, Ops IT
Vera Institute of Justice
34 35th St, Suite 4-2A, Brooklyn, NY 11232
Fax: (212) 941-9407
Please use only one method (online, mail or fax) of submission.
No phone calls, please. Only applicants selected for interviews will be contacted.
In order to ensure a healthy and safe work environment, Vera Institute of Justice is requiring all employees to be fully vaccinated and provide proof of their COVID-19 vaccine before their start date. Employees who cannot receive the vaccine because of a disability/medical contraindication or sincerely-held religious belief may request an accommodation (e.g., an exemption) to this requirement.
Vera is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.
Vera works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world. We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission.
For more information about Vera, please visit www.vera.org
