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Form of work
Salary```Overview``` We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. If you have excellent communication skills, a friendly demeanor, and enjoy helping others, we would love to hear from you. ```Responsibilities``` - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate information about our products and services - Assist customers with placing orders, processing returns, and resolving any issues or concerns - Maintain customer records by updating account information and documenting interactions - Collaborate with other departments to resolve complex customer issues - Follow up with customers to ensure their needs are met and provide additional assistance as needed - Handle customer complaints or escalations with empathy and professionalism - Perform administrative tasks such as data entry, filing, and maintaining office supplies ```Requirements``` - High school diploma or equivalent - Previous experience in Customer Service or a related field is preferred - Excellent verbal and written communication skills - Proficient in using phone systems and other office equipment - Strong problem-solving skills and ability to think quickly on your feet - Attention to detail and ability to multitask effectively - Knowledge of Google Suite and other computerized systems is a plus - Ability to maintain confidentiality and handle sensitive information with professionalism - Strong organizational skills and ability to prioritize tasks At our company, we value our employees and offer competitive compensation, comprehensive benefits package, including medical insurance, retirement plan, paid time off, and opportunities for career growth. If you are passionate about providing exceptional Customer Service and thrive in a fast-paced environment, we would love to hear from you. Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team as a Customer Service Representative.
Job Types: Full-time, Temporary
Pay: $16.00 - $20.00 per hour
Expected hours: No less than 30 per week
Shift:
- 8 hour shift
- Rotating shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- Microsoft Suite: 3 years (Preferred)
Ability to Relocate:
- Stroudsburg, PA 18360: Relocate before starting work (Required)
Work Location: In person
