Success Guide

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce, Inc. seeks Success Guide in Atlanta, GA:

Job Duties : advising customer executives to accelerate and expand business value realized from their investment with Salesforce. Mapping customers’ targeted business outcomes to recommended Salesforce capabilities, programs, resources, and best practices that align with achieving their goals. Undertake analysis of Salesforce' own instance to uncover data points that indicate a relevant metric for a customer to address. Discuss various use cases with each customer and identify any methods to improve or extend these with Salesforce and its suite of applications. Engage in problem-solving and provide specific instructions for optimizing a customers' use of Salesforce and their specific implementation. Research collateral that is specific to a key feature or function that a customer has targeted for adoption and communicates this to various stakeholders. Discuss key areas that can improve the way that Salesforce is operating for customers. Gather business critical data from customers and advise internal teams in sales, product and marketing to assist respective divisions with their strategy. Discuss potential improvements that product teams can provide to customers to maximize the value they derive from products. Telecommuting is an option. Some travel to Salesforce offices may be required. May travel to various, unanticipated worksites throughout the U.S. Employer will accept a three (3) or four (4) year degree.

Minimum Requirements : Bachelor’s degree (or its foreign degree equivalent) in Finance, Management, Business Administration, or a related quantitative discipline, and two (2) years of experience in the field of success engagement/product education or two (2) years of experience in the job offered.

Special Skill Requirements : (1) Executive Engagement and Presenting; (2) Customer Consulting to Grow Salesforce Revenue; (3) Sales Cloud; (4) Service Cloud; (5) Lightning Platform; (6) Salesforce System Administration; (7) Apex Programming; (8) Heroku; (9) Visualforce and (10) SOQL. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required. May travel to various, unanticipated worksites throughout the U.S. Employer will accept a three (3) or four (4) year degree.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 19-4510. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .

Salesforce welcomes all.