Studio Partner

We Whiten Core Values:
At We Whiten, we foster a dynamic environment that embraces evolution, delivers exceptional service, and strives for excellence in all aspects. We encourage open communication, remain committed to our evolving vision, and consistently aim to exceed expectations for both our team members and customers.

Studio Partner
We are currently seeking a Studio Partner to play a pivotal role within a We Whiten studio. As a Studio Partner, you will function as an independent "owner," overseeing the business with a competitive base salary, an appealing bonus structure, and a share of the location's profits distributed annually. This unique opportunity provides entrepreneurial individuals with the chance to forge a fulfilling career within a profit-sharing model that values skills and commitment. The Studio Partner will be responsible for implementing effective management strategies, utilizing marketing tactics, demonstrating consultative sales abilities, and upholding exceptional standards of customer service to surpass performance targets. This role demands excellence in driving studio sales and ensuring the location's success in the market.

Key Responsibilities:

• Drive sales of We Whiten treatments and retail products, surpassing performance objectives and enhancing the customer journey.
• Supervise daily operations, maintain cleanliness and safety, and lead the team in resolving customer issues to ensure exceptional service delivery.
• Act as the primary Whitening Specialist, establishing clear expectations, providing ongoing training and guidance, and conducting regular performance evaluations to empower team members.
• Manage operational aspects such as inventory, orders, and compliance with labor regulations.
• Cultivate a positive workplace culture where employees feel appreciated, performance is acknowledged, and concerns are addressed promptly and impartially.

Duties and Responsibilities:
Customer Service:

• Foster a customer-centric mindset within the team.
• Proactively tackle guest service issues and scheduling difficulties.
• Deliver outstanding service and introduce clients to our teeth whitening products and treatment plans.

Sales:

• Lead as the primary Whitening Specialist and foster a sales-driven culture.
• Establish and achieve sales targets by motivating the team and leading by example.
• Provide training and guidance on product and treatment plan sales.

People:

• Recruit and retain top talent.
• Support team development and promote a culture of collaboration and continuous improvement.
• Demonstrate expertise in teeth whitening procedures and mentor Whitening Specialists to exceed expectations.

Business Analytics:

• Take ownership of business performance and reap the rewards of ownership.
• Analyze trends and identify areas for improvement.
• Effectively communicate action plans and evaluate business performance.

Administrative:

• Ensure accurate and timely completion of tasks such as inventory management and payroll.
• Manage employee schedules and ensure compliance with regulations.
• Oversee hiring, onboarding, training, and termination processes.

Ideal Candidate:
The ideal Studio Partner for We Whiten will exhibit a passion for sales, an entrepreneurial mindset, and strong leadership and problem-solving abilities. They will be self-motivated, willing to work diligently to achieve results in their "own" business, and dedicated to providing exceptional guest experiences.

MINIMUM QUALIFICATIONS:

• 2+ years of sales and management experience in service or retail industries.
• Strong interpersonal and communication skills.
• Demonstrated experience as a revenue generator.
• Ability to thrive in an entrepreneurial environment with minimal oversight.
• High School Diploma or equivalent.
• Flexibility to work a retail schedule, including weekends and holidays.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Capability to perform various physical activities.
• Comfort with technology and computer usage.
• Occasional lifting/moving of up to 25lbs.

Personality/Other:

• Confidence in skills and adaptability to varying schedules.
• Discretion with sensitive information.
• Acceptance of constructive criticism.
• Driven, accountable, and self-sufficient leadership qualities.
• History in beauty industries such as med spas, esthetics, or pharmaceutical sales is advantageous in these roles.

Note: This job description may not encompass all responsibilities and requirements associated with the role. Management reserves the right to revise the job or assign additional tasks as needed.

Job Type: Full-time

Pay: $85,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Profit sharing
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Do you have 2 years of customer service experience?
• Do you have 2 years sales experience?
• Do you have 2 years of management experience in a retail or beauty service industry?

Ability to Relocate:

• Farmington, UT: Relocate before starting work (Required)

Work Location: In person