Studio Coordinator

Summary

The Studio Coordinator is a key position in creating the ultimate client experience.

The Studio Coordinator must create an impression of warmth, professionalism and efficiency. Do you think quick on your feet and find solutions that creates balance even in times of distress? If this sounds like you, then we’d want to hear from you.

Essential Functions

Greeting and checking in customers when they arrive at the studio. Assist with client inquires, educate clients about our service offerings, product selection and membership program. Additionally, this position will manage the schedule and provide creative solutions to problems helping maximize the client experience and provide support to the service providers.

Additional Functions:

• Rescheduling clients if needed.

• Participate in defined community outreach events.

Equipment

Phone, computer and keyboard, printer, misc. office supplies, vacuum.

Additional Functions

• Coverage of shifts in short-notice/emergency situations (sickness, etc.).
• Customer contacts and rescheduling if needed.
• Attend Team Meetings & Company Functions

Role Scope & Complexity

The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards for all clientele.

Minimum Qualifications

Required

• The ability to demonstrate customer experience skills

• Proficient with PC/Mac Operating Systems

• Effective communication skills including, but not limited to, initiating and managing client conversations

• Able to demonstrate problem solving skills

• Willingness to collaborate with team members

• Exceptional Customer Service

• Ability to juggle multiple tasks simultaneously

• Detail oriented

Preferred

• Experience in salon/beauty environment or retail sales

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• Employee discount

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person