Student Worker - Student Financial Services - Student Assistant

Position Title:

Student Worker - Student Financial Services - Student Assistant

Position Approval Date:

03/20/2024

Is this position budgeted?:

Yes

Is this position an essential position?:

No

About Susquehanna:

Susquehanna University is the future-ready institution for today, invested in cultivating intellectual grounding, active learning and global citizenship for all students. Renowned as one of the finest U.S. national liberal arts colleges, Susquehanna inspires and challenges 2,200 enterprising, bright-minded students studying the arts, business, humanities and sciences. Our students seize opportunities through exceptional worldwide internships, expert-guided research and an acclaimed study-abroad program, leading to a transformative education that empowers each graduate to realize their unique potential and lead a successful and meaningful life.The Susquehanna River Valley with its fresh air and overall pleasant year-round climate, provides four distinct seasons amidst a backdrop of vibrant autumn foliage, occasional winter snowfalls, flower-filled springs and warm summer evenings illuminated by fireflies. Nearby outdoor recreational areas for hiking, kayaking, fishing and skiing — and the bustling cultural and commerce hubs of New York City, Washington D.C., Baltimore and Philadelphia within a three-hour drive — present abundant opportunities for learning and discovery.

Position Summary:

Job SummaryThe Student Assistant supports the daily operations of the Student Financial Services office and performs special projects as needed. A flexible schedule is available, but the student employee’s scheduled hours will be during normal office hours, 9:00am-3:30pm Monday through Friday. This position is defined as a non-exempt position under FLSA regulations.Summer housing is not included with this position.
Specific Responsibilities

• Filing
• Communication campaigns creation & execution (virtual & physical mailings)
• Data entry
• Data analytics
• Quality assurance
• Reconciliation of accounts
• Making calls to current and prospective students to complete requirements
• Answering and directing phone calls
• Staffing a reception area if a professional staff person is unavailable
• Provide support to the University’s financial literacy initiatives by assisting in the planning, design, and implementation
• Provide support to the returning student aid application processing by assisting in the planning, design, and implementation

Learning Objectives

• Self-development
• Professionalism
• Critical thinking
• Communication
• Equity & inclusion
• Leadership
• Teamwork
• Experience with technology (Microsoft Office products, social media platforms, copier, etc.)

LocationOn SU CampusRequired Qualifications:

Requirements
Position only available to current Susquehanna University students.
Knowledge, Skills, Abilities

• Familiarity with university and campus structure are preferred
• The student should be an organized, creative, and collaborative self-starter that exhibits attention to detail

EducationFirst Year, Sophomore, Junior, Senior. All Majors.
ExperienceNo experience required.
Additional RequirementsThis position is paid $7.50 per hour, with an estimate of 15 hours weekly.Physical Demand

• Position requires the ability to stand or sit for extended periods of time.
• Position requires the ability to move about the campus.
• Position requires the ability to talk and to hear instruction.
• Position requires occasional manual dexterity and the ability to use fingers, hands, and arms to feel, handle, and reach.
• Position requires occasional stooping, crouching, and bending.
• Position requires the ability to occasionally lift up to 20 pounds.
• Working conditions are indoors.

Benefits Eligible:

No

Number of Months:

9 months

Hours per week during the summer (13 wks) :

15

Status:

Non-Benefits Eligible

Posting Date:

03/20/2024

Closing Date:

04/30/2024

Full-Time/Part-Time:

Temporary

Open Until Filled:

No

Posting Number:

AH01156