Student Success Advisor/Snap Works Coordinator

TITLE: Student Success Advisor / Snap Works Coordinator

CLASSIFICATION: Coordinator

Who We Are: Tri County Tech is a high-performance organization that strives to hire the best and the brightest talent. The ultimate goal is to find the perfect candidate for the position, someone who will meld naturally in the TCT culture. Every educator at Tri County Tech helps us further our vision of inspiring success through life-changing learning experiences. 

Tri County Tech isn't just a place where we work. It's a mindset we embody. We thrive on challenges, innovate through constraints, and do everything with the student in mind. Whether you're called to create exciting content, help students with financial assistance, or keep a budget in check, you'll first need a commitment to the culture we've built and a strong desire for continuous improvement. Successful Tri County Tech educators are here to give everything they've got to serve something bigger than themselves. 

Who You Are: Tri County Tech's Student Success Advisor/Snap Works Coordinator is responsible for providing extraordinary student experiences in alignment with the SNAP Works employment and training program guidelines. This position serves as the primary facilitator for the SNAP works program and manages all aspects of the student lifecycle, from pre-program recruitment to post-graduation job placement, ensuring adherence to program criteria. Critical metrics for this position include enrollment, preservation, and placement. We're looking for an energetic go-getter who enjoys working closely with others. Can you be creative and organized at the same time? Can your contribution make the whole team better? If you're ready to use your gifts and talents for the vision of life-changing learning, keep reading for more information.

What You'll Possess

Qualified Candidates Will:

• You'll possess a bachelor's degree in business, education, communications, or other related fields. 
• You'll be experienced with computer software applications, including google workspace.
• You are detail-oriented and organized. You're a project planner who meets deadlines.
• You'll have excellent customer service. You're a fanatic about exceeding customer expectations and have excellent follow-up skills. 
• You'll take the initiative, seek out projects, and openly accept other duties as assigned.
• You'll have excellent communication skills.
• You continually look for ways to improve your skill set and are always open to receiving feedback.

What You'll Do

Coordinators oversee significant projects or a majority of department functions with ultimate accountability and focused oversight. They support leadership by implementing change initiatives efficiently and effectively while flexibly assuming new responsibilities. Coordinators are highly engaged in all aspects of the organization with limited cross-functional responsibilities and are mostly present-focused. They manage multiple projects with self-directed, deadline-driven accountability. Although majorly transactional, Coordinators are high-functioning professionals applying discretion and independent judgment while building problem-solving skills.

Essential Functions:

• Facilitate all aspects of the SNAP Works Employment and Training program, including but not limited to screening students for SNAP eligibility, handling referrals, advisement, case management, budgeting and invoicing, data tracking, and reporting. 
• Assist with recruitment and enrollment functions for adult (and/or high school) students, including, but not limited to, open houses, individual tours, program applications, interviews, and acceptance. 
• Coordinate student advising functions, including college, career, and military preparation, life skills/work readiness, resume development, internship connections, mock interviewing, job placement, and referrals to outside agencies.
• Provide oversight and administration for financial assistance to all students.

• Conduct annual analysis on key metrics (enrollment, retention, and placement) and make recommendations for improvement.
• Support front desk services, including answering phones, face-to-face customer service, and helping students with Student Services functions.
• Other Job-Related Duties as Assigned by the Supervisor: The omission of duties does not exclude it from the position if similar, related, or a logical assignment to the job. In other words, you'll be helping out on spontaneous projects and opportunities not listed above.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, disability, Teacher's Retirement Pension, and 403B matching. You will also enjoy an outstanding work-life balance with an abundant amount of paid time off, including 12 paid sick days, 10 paid vacation days, and over 24 paid holidays. Tuition reimbursement and free access to our onsite fitness center are additional perks and half-price tuition for your children in our Early Learning Lab. 

What You’ll Also Get:

• Learning & Development: Our lifelong learning philosophy means you’ll have access to unlimited professional development with a wealth of state-of-the-art learning resources, including our TCT culture courses and over 5,000 on-demand courses through LinkedIn Learning. 
• Diverse & Inclusive Culture: We pride ourselves on being a Great Place to Work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
• Purpose-Driven Company: You’ll help us continue to make positive changes in our local communities through volunteerism, giving back, and producing life-changing learning opportunities.

Terms of Employment: Twelve months; salary to be established by the Board of Education. Monday- Friday, May require some evenings. 

Evaluation: Performance evaluated by the Student Services Director per Board policy.

Status: Exempt

Salary: $65,000 + (DOE)  annually