Student Services Technician- Hybrid Position

Summit Academy Schools provide a structured safe-haven for alternative learners. Compassionate teachers deliver highly specialized curriculum designed to engage children where they are developmentally. With a therapeutic approach, Summit Academy Schools is a non-profit that foster belonging and social acceptance for every child.

The Student Services Technician fulfills the Summit Academy Management (SAM) mission by reviewing, investigating, correcting, and completing the daily entry of student data. The Student Services Technician assists the Operations Department in resolving student data errors within the student information software.

Essential Functions

• Review student data for accuracy and validation within the student information software system.

• Enter student data as assigned.

• Run error reports, interpret data submission errors, and perform corrections.

• Serves as backup support for all student data systems as needed.

• Strong analytical and logical problem-solving skills

• Office experience includes intermediate-level word processing and database experience.

• Strong interpersonal communication and relational skills, good organizational and project management skills; sound judgment, initiative, flexibility, and detail-oriented

• Typing proficiency of 60 w.p.m. with accuracy

• Excellent verbal and written communication skills.

• Must develop and maintain positive, cooperative working relationships with internal and external stakeholders.

• Maintains confidentiality of privileged information.

• Other duties assigned set forth by SAM.

Competencies

1. Ethical Practice

2. Critical Thinking Skills

3. Strong Communication Skills

4. Attention to Detail

5. Collaborative

6. Adaptability

7. Data Entry

8. Resourceful

9. Organization

10. Customer Service Skills

11. Computer/Technical Skills

Work Environment

This job operates remotely and in a professional office environment. This role routinely uses standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

On occasion, this position requires extended hours and the ability to perform work outside of what is recognized as normal operating hours.

Travel

Travel is minimal.

Required Education and Experience

1. Database experience with student information system software.

Preferred Education and Experience

1. Associate degree or equivalent work experience.

2. Working in a school environment/setting.