Student Services Specialist

Position Details
Get to Know Us!
Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University's mission, inspired by our Vision and Creed, includes a commitment to:

• Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
• Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
• Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
• Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
• Cultivate the development of an inclusive, just, and equitable community.

Come Meet Marshall and discover what it means to be part of the Marshall University family!
Come join our Herd!
We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below.

• Work week is 37.5 hrs.
• A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
• Holidays - Employees receive 13 Paid Holidays
• Annual and Sick Leave - Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
• Health Insurance - Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans.
• Educational/Tuition Benefits - Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
• Retirement Plans - Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
• Life Insurance - Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Wellness Programs - PEIA provides various care management programs and the Pathways to Wellness program.

We are . . . Marshall!
Position Information
Position Title
Student Services Specialist
Banner Position Number
001711
E-Class
CX - Class Exempt FT - .53 or >
Department
C-Advising - MU2052
Job Description
Provide academic services to include, but not limited to, academic advising, career advising and academic monitoring to student-athletes who compete at the NCAA Division I level. Provide guidance and keep accurate records to insure academic success and athletic eligibility.
Specific duties will include:

• Responsible for the academic success of student athletes in multiple sports.
• Monitor at-risk students weekly, do grade checks, monitor completion and submission of assignments.
• Ensure student-athletes meet NCAA eligibility requirements, track progress-toward-degree percentages, semester hour requirements, and GPA requirements.
• Schedule and monitor study hall sessions and ensure NCAA rules are being followed.
• Meet with coaching staffs to discuss academic progress of at-risk- students.
• Work with students with learning disabilities as well as coordinate psychoeducational testing and disability accommodations.
• Schedule tutoring for all student athletes in multiple sports and make daily adjustments as needed. Council student with D/F midterm grades as to dropping classes while still maintaining athletic eligibility.
• Prepare weekly reports for coaching staffs as to student progress,
• Track study hall hours for students who have mandatory hours and notify coaches of tutoring and/or study hall no shows.
• Register all students each semester for classes, process travel letters, submit documentation for university excused absences, and occasionally travel with teams to conduct study hall.
• Recruit, hire, train and supervise all tutoring operations for the Buck Harless Student-Athlete program (roughly 50-60 tutors).
• Add all tutors and their availability to Retain/TeamWorks, develop training materials, and ensure NCAA rules are enforced.
• Process PAR's and approve Time Clock Plus for all hourly personnel.
• Provide end-of-semester and end-of-year statistical information to the Assistant AD of Academics.
• Update BHSAP recruiting materials and maintain a supply of materials from on-campus colleges.
• Assist the Director in training new hires, reports and special projects.
• Manage BHSAP purchase card, maintain inventory of center equipment and supplies in addition to preparing purchase requests when needed.
• Purchase material for scholarship student-athletes in accordance with Sunbelt and NCAA guidelines.

Salary Range
$39,300-$44,400- Salary commensurate with experience and internal equity
Salary Type
Salary
Time Type
Full-Time
Work Location
MU - Marshall University
Qualifications
Must be able to perform all essential job duties as outlined in the job description.
Required Qualifications
Education

• Masters in Counseling, Psychology, Sports Administration, or related field of study.

Experience

• Over one year of experience working with student-athletes or equivalent experience.
• Good written and oral communication skills, strong organizational skills, the ability to work flexible hours.
• Must be able to perform all essential job duties as outlined in the job description.

Preferred Qualifications
Education
Experience
Former student athlete with experience and/or involvement in student athlete counseling programs. Understanding and experience with student athletes' schedules, knowledge of NCAA regulations, time commitment demands, etc.
Posting Detail Information
Posting Number
MU1016E
Open Date
02/26/2024
Close Date
Open Until Filled
Yes
Special Instructions Summary