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SalaryReporting to the Associate Director, the Student Records Assistant is responsible for maintaining the integrity of permanent records reflecting the academic histories of students at DePaul University, including chronological listing of students’ total qualitative and quantitative learning experiences and achievements, as well as other pertinent information. The Student Records Assistant is also responsible for the production of transcripts, and responding to inquiries related to records.
What You'll Do:
- Review academic records of prospective graduates and post degrees for those completed. This includes but is not limited to: correspond with colleges to verify degree eligibility, resolve discrepancies and record academic degrees awarded, including majors, minors, thesis, dissertations, honors, honors program and descriptions of competency based programs.
- Maintain official academic records. This includes, but is not limited to ensuring that records reflect institutional policies, such as academic forgiveness, course repeats, credit adjustments, dismissal, and readmission.
- Responsible for the daily record retention efforts of the Office of the Registrar.
- Process paper and electronic transcript requests, monitor systems performance and troubleshoot system errors. Respond to and troubleshoots inquiries regarding Student Records functions, as appropriate, maintaining a service level of one business day.
What You'll Need:
- Bachelor’s degree required or equivalent experience, 2 years experience in academic environment preferred.
- Strong written and verbal communication skills.
- Must be able to work independently as well as collaboratively on various projects.
- Must be a team player with creativity, patience and perseverance.
- Must be able to work well under pressure.
- Ability to work positively in a demanding, high volume, fast-paced environment.
- Thorough knowledge of or willingness to learn PeopleSoft and Microsoft Office suite.
- Basic understanding of and knowledge of University resources for students. Knowledge of or willingness to learn common Student Records practices and sensitivity to confidential information, including knowledge about and adherence to FERPA regulations.
Perks:
- Working for a stable and well-known University that values diversity and inclusion.
- Top choice medical, dental, and vision benefits.
- Retirement plan matching contribution of 10%.
- Tuition waivers for employees and dependents.
- Generous paid time off, sick time, holidays, floating holidays, and more!
- Full-Time Benefits
Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.
Required Background Check:
Mandated Reporting of Child Abuse & Neglect:
Illinois Department of Children & Family Services (DCFS)
Illinois Abused and Neglected Child Reporting Act
DePaul University is an Equal Opportunity / Affirmative Action employer . All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.
