Student Financial Aid Counselor, Senior

Description

Student Financial Aid Counselor, Sr (Federal Funds Team)

Enrollment Management

Financial Aid

The Office of Student Financial Aid is looking to recruit a Student Financial Aid Counselor, Senior. The Student Financial Aid Counselor, Senior serves as a second-tier resource for the Student Financial Management Center to assist with analyzing and assessing complex Financial Aid issues.

 WHAT MAKES THE Financial Aid Department A GREAT PLACE?

·     A flexible work environment

·     Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.

·     A knowledge-sharing organization that works collaboratively with diverse partners.

·     Professional development opportunity and mentorship

·     A rapidly growing center within an academic setting

HERE IS WHAT YO WILL DO

·         Advise parents, students and colleagues on Financial Aid in accordance to Title IV, State and Institutional regulations.

·         Counsel students and parents to determine and initiate a course of action to appropriately resolve concerns.

·         Resolve awarding issues.

·         Work daily KPI report and resolve items like Pushed ISIR, C-flag resolution, Parent Plus and Graduate PLUS applications review/certification, Pell Grant and federal loan issues review and resolution, review of new EDE and FAH transaction from NSLDS.

·         Understand and assist with the verification, correction, and recalculation of student files.

·         Address student’s concerns via Salesforce tickets.

·         Understand Satisfactory Academic Appeal process.

·         Authorize student’s Financial Aid.

·         Certify applications for loans.

·         Review aid applications for accuracy and verify application information with supporting documentation.

This list should not be considered fully comprehensive as there may be other duties as assigned by management that have not been outlined here.

Counselors and Specialists must complete the U.S. Department of Education, Federal Student Aid training when hired.  In addition to this initial training, regular training will occur.

 

Benefits:

 

The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees. USG offers healthcare, dental, vision, and other benefits, as well as retirement plan options.  

 Key Benefits:

o    USG Mandatory Retirement: 

o    Teacher Retirement System 
TRS is a Defined Benefit Plan, a traditional public pension plan. Employees contribute 6% and USG contributes 19.81% to the plan. Your retirement benefit is calculated by factoring in years of service, final salary, and 2% multiplier. Employees are vested after 10 years of service. 

See the retirement comparison chart for more information.  

Tuition Assistance Program (TAP)

o    Full-time employees enrolled in a USG degree program may earn their degree for free. 

Find the TAP details here.  

 

Qualifications

Minimum Hiring Qualifications: 

Bachelor's degree and two years of Financial Aid or counseling or student personnel experience; or a combination of education and related experience

College/Business Unit
Open until filled
College/Business Unit: Enrollment Management
Location: Atlanta Campus
Job Posting: 01/29/24, 6:02:57 PM