Student Engagement Operations Professional

Welcome to the University of Colorado Colorado Springs (UCCS)!

The Student Engagement Operations Professional provides administrative, marketing, and financial support functions for all units within the University Center with specific responsibilities for the Department of Student Life. The position also works directly with registered student organizations in a variety of ways related to club operations and functionality. The position prioritizes tasks and provides information and interpretation by phone, in writing, or in person to students, faculty, staff and the public concerning the Department of Student Life and helps identify and resolve problems regarding the above. Support of student programming/events and advising student groups are also key responsibilities. Evening and weekend work required as needed. The position is a department and campus resource and must be able to research correct answers to questions and provide accurate information to staff, students, and outside constituents.

Who We Are:

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system https://www.cu.edu/ and is home to over 9,000 undergraduate and 1,800 graduate students. We have a strong focus in fueling student success by creating, using, and maintaining a multitude of different offices and programs. Overall, UCCS is constantly focused of preparing our students to have success in the future, and we understand that every single employee on our campus has a significant effect on that focus. Find more information about working at UCCS here: https://hr.uccs.edu/work-at-uccs.

The city, which was recently ranked as the number nine Best Places to Live by U.S. News & World Report in 2023 https://realestate.usnews.com/places/rankings/best-places-to-live, known as Olympic City USA, rests at the base of Pikes Peak, the inspiration for the song "America the Beautiful" and a must-see for residents and visitors alike. With a mild climate and 247 days of sunshine each year, the Springs boasts some of the state's best recreation opportunities. Find out more about living in Colorado Springs through the Visit Colorado Springs page: https://www.visitcos.com/.

Job Duties:

Budget/Financial Duties:

• Assist Director of Student Engagement to create budget plan for each academic year for the Student Government Association, the Student Media Advisory Board, and the Student Life Department.
• Perform quarterly audits of speedtypes for the Director of Student Engagement and create journal entries and cash transfers as needed.
• Assist Director of Student Engagement with annual reserve spending plan for Student Government, Student Media Advisory Board, and Student Life Department in conjunction with the Student Life Team.
• Utilize PeopleSoft Finance, CU Marketplace, and Concur to complete the following: pay invoices; research and resolve billing problems; prepare POs, SPOs, expense vouchers, travel arrangements, and cash receipts for the Student Life Department; and assist the CCSLead/CLC Department and Mosaic Department with these processes and direct to CU resources as needed.
• Train new/current staff members to adhere to all UCCS financial policies, procurement guidelines, CU System deadlines and act as point of contact for any financial questions for the department.
• Process year end budget journals and actual journal entries for all club, Student Life, Student
  Government, and Student Media speedtypes for year-end close.
• Process all contracts and invoices for clubs and reconcile club/organization accounts quarterly to reflect accurate charges and resolve discrepancies in all speedtypes.
• Track, report, and audit any funding clubs receive from Student Government, the University Center, or the Mosaic Office.
• Work with Student Life Staff to coordinate travel trainings with clubs, make travel purchases through Concur, and track/reconcile all travel purchases once the trip has occurred.

HR/Supervisor Duties:

• Act as HR Liaison for the department as it pertains to all hiring, termination, and promotion documents for student and professional staff members.
• Prepare and update student employment records throughout the year for end of year audits.
• Assist department supervisors with onboarding student employees as needed.
• Upload timesheets to CU-Time every pay period for Student Life, Student Government, and Student Media student staff members.
• Oversee student staff financial team and focus on implementing new financial processes that improve the student club/organization experience.
• Work with Student Life Staff to implement student staff expectations, work standards, and a student focused approach to programs.
• Process all Student Government Recognition stipends at the end of each semester for each student government member.

Other Duties:

• Provide general administrative support for University Center Staff, focused on Student Life, as well as Student Media, and the Student Government Association for purchases, office supplies, equipment, licensing, and furniture as needed.
• Work with Event Services to update KX system with speedtypes for all club, Student Life, Student Media, and Student Government event charges.
• Meet with student clubs and provide financial trainings regarding funding sources and CU Policy.
• Advise the Student Government Association Budget Advisory Committee which oversees the Student Government budget.
• Attend and staff Student Life events as needed.

Job Competencies:

• Ability to work collaboratively within a shared governance community.
• Ability to work collaboratively with a diverse faculty, staff and student population.
• Excellent time management and organizational skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment and manage multiple projects.
• Ability to manage complex issues.
• Ability to prioritize tasks and be highly detail-oriented.
• Experience with computer systems and processes.
• Ability to act independently and exercise appropriate initiative to achieve organizational goals and objectives.
• Excellent written and oral communication skills.
• Effective analytical and problem-solving skills.
• Interpersonal skills (flexibility, adaptability, integrity).
• Ability to maintain confidentiality. 

Work Location: On-site

This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

What We Offer: 

Salary Range: Generally starting at $44,653 - $57,617

The University of Colorado Colorado Springs offers excellent benefits https://www.cu.edu/employee-services/benefits-wellness/new-employee, some of which include:

• Medical insurance, with the lowest cost option being $0 to the employee
• Dental, Vision, Life and Disability insurance
• Generous paid vacation and sick time accruals (14.67 hours of vacation and 10 hours of sick accrued per month, prorated if part-time)
• Mandatory retirement plans. Employees contribute 5% of their annual compensation. CU doubles that and contributes 10%
• Tuition Assistant Benefit available to you or a dependent
• Paid Parental Leave after 12 months of employment
• Off Campus Housing Resources (link: https://offcampushousing.uccs.edu/

Tentative Search Timeline:

• Priority will be given to applications submitted by February 15th, 2024. However, this posting will remain open until filled. 
• The potential employee start date is March 4th, 2024.

The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check. 

UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.

The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

Please note that while the position details both required qualifications as well as preferred qualifications below, we want applicants to be aware that they do not need to have all of the desired skills and experience to be considered for this position. If you meet the minimum qualifications, have passion for the work, along with experience in a related field, you are encouraged to apply. We encourage on-the-job training for any additional skills or knowledge that become relevant to the position.

Minimum Requirements:

• Bachelor's degree or higher from an accredited institution of higher education.
• Three years of administrative service experience.

Preferred Requirements:

• Five years of administrative service experience.
• Experience working with faculty, staff, and students in a higher education.
• Experience working with budgets, accounting, and procurement.
• Marketing experience.
• Social media experience.
• Knowledge and experience with PeopleSoft, CU Marketplace, and CONCUR in processing, tracking, and managing purchase orders, payments, travel vouchers, and invoices.

 Physical Requirements:

While performing the duties of this job, the employee is frequently required to sit. Employee is occasionally required to stand and walk. Tasks may involve looking at computer screen continuously for long periods of time. The employee must occasionally lift and/or move up to 10 pounds.

To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.

Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date.  If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.