Student: Brand Ambassador/ Team Lead (Proliferation Marketing)

Student: Brand Ambassador/ Team Lead (Proliferation Marketing)

SE03882

3J5SE: Student Employment

Lexington, KY

Off Campus

$1,920-$3,120 per month

Student

Part-Time

• Proven customer support experience or experience as a client service representative.
• High School Degree

24 hours per week

You must be a current UK student to apply to this position. This position is located off-campus with a local Lexington employer and is not affiliated with UK.
We are seeking dedicated and customer-oriented Sales Representatives to act as a vital link between our company and our valued customers. If you are enthusiastic about providing accurate information, resolving issues, and ensuring the efficiency of scheduled installations, we want you on our team. The ideal candidate is not just a problem solver; they are empathetic, patient, and excellent communicators.
Responsibilities:

• Identify and assess customer needs to ensure satisfaction.
• Cultivate sustainable relationships with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information using the appropriate methods and tools.
• Meet personal and team sales targets for exceptional service.
• Address customer complaints, offering timely solutions and alternatives within specified time limits; follow up to ensure resolution before installations are complete.
• Maintain records of customer interactions, process accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage customers proactively.

• Track record of exceeding quota.
• Strong communication skills with an emphasis on active listening.
• Customer orientation and the ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.

04/30/2024

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

05/06/2024