Address
Form of workPosting Details
Position Information
Position Title
Student Accounts Representative/Cashier
Job Description
The Student Accounts Representative/Cashier performs technical specialized duties along with administering the daily operational functions and proper cash handling procedures.
ESSENTIAL DUTIES:
Knowledge, Skills and Abilities:
Required Qualifications
Preferred Qualifications
Physical Demands
FLSA
Non-Exempt
Additional Demands
Hours of Work
M-F 8:00am - 4:30pm
Posting Detail Information
Posting Number
S560P
Open Date
11/02/2022
Priority Deadline
11/30/2022
Open Until Filled
Yes
Position Information
Position Title
Student Accounts Representative/Cashier
Job Description
The Student Accounts Representative/Cashier performs technical specialized duties along with administering the daily operational functions and proper cash handling procedures.
ESSENTIAL DUTIES:
- Serves as the primary point of contact for students, families, departments and the general public relating to Student Accounts Receivable matters.
- Provide excellent customer service relating to all students and departmental inquires.
- Assist students and prospective students with completing various types of documents, pay plans, and account navigation.
- Responsible for receiving and posting all payments to the general ledger; balances and posts departmental deposits; balances and posts EFTs and scholarship checks received from Financial Aid frequently totaling over $100,000.00; prepares and sends receipts to various departments.
- Prepares the daily deposit sent to the bank; balances cash drawers; prepares cash boxes for special events; balances and maintains the petty cash for the University.
- Posts insufficient fund payments, fees, and notifications on the students' accounts, process stop payments and/or stale check notifications, and maintains holds on accounts.
- Communicates regularly with Accounting Services relating to NSFs, stop pays, and the stale check matters.
- Serves as the primary contact for Early College Academy between the Student Accounts Receivable and the ECA offices along with billing third party contacts relating to Early College Academy.
- Responsible for processing International payments.
- Administers the scanning and linking of student account information in ImageNow. Scanning of general ledger cash receipts and daily deposit reconciliations.
- Reviews withdrawal communication from the Register's office.
- Prepares, submits, and post credit memos to student accounts.
- Assists in the processing of monthly student billing and the weekly refund process.
- Works with the Collections Specialist relating to the collection and debt offset process. Maintains the Student Accounts Receivable email account and voicemail.
- Administers the training of student assistants along with monitoring them throughout the work day.
- Provides administrative support for the Student Accounts Receivable office; orders office supplies, reconciles procurement card, enters purchase orders, completes various types of data entry, folds, and stuffs envelopes during mass mail distributions, notes and updates student accounts for returned mail/address changes and posts meal plans to student accounts.
Knowledge, Skills and Abilities:
- Basic accounting knowledge
- Strong customer service skills
- Knowledge of proper cash handling procedures
- Excellent communications skills, verbal and written
- Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously
- Exceptional attention to detail
- Basic knowledge of Microsoft Office programs and other general office equipment
- Regular attendance is a necessary and essential function
- Ability to provide accurate information and effective communication to students, coworkers, supervisor, the general public, etc., sufficient to exchange or convey information and to receive work direction.
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Required Qualifications
- High school diploma or GED and one year of customer service, cash management processes, and/or accounts receivables experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Preferred Qualifications
- Associates degree in accounting or related field with 2 years' experience in accounts receivables and/or cash management processes.
Physical Demands
- General office conditions. Exposed to moderate noise levels.
- Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
- Required to use close vision and be able to focus.
- Regularly required to talk and hear: frequently required to sit, stand, and bend at the knee and waist, and walk.
- Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
FLSA
Non-Exempt
Additional Demands
Hours of Work
M-F 8:00am - 4:30pm
Posting Detail Information
Posting Number
S560P
Open Date
11/02/2022
Priority Deadline
11/30/2022
Open Until Filled
Yes
