Address
Form of workDescription
The Homeless Prevention Case Manager will work with the Balance of State COC to administer rapid exit and diversion Street Outreach case management services in Manistee County.
Essential functions:
Requirements
Minimum Education:
Two years in related experience with case management services, housing, and homeless populations.
Minimum Experience:
Two years in related experience with case management services, housing, and homeless populations.
The Homeless Prevention Case Manager will work with the Balance of State COC to administer rapid exit and diversion Street Outreach case management services in Manistee County.
Essential functions:
- Use conflict resolution strategies, divert clients seeking shelter and empower them to chart their own path back to housing. The Rapid Exit and Diversion Street OutreachCase Manager will help those experiencing homelessness identify and implement strategies that will prevent them from entering shelter and/or securing housing through rapid exit from shelter.
- Provide housing navigation services to individuals and their families experiencing literal homelessness throughout Manistee County.
- Perform duties and interact with all NMCAA (Northwest Michigan Community Action Agency) team members, community partners and clients in a professional manner. Respect the diversity of others including those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with disabilities.
- Ensure the confidentiality of all persons served.
- Meet each identified individual/household the day immediately following intake and/or shelter entry.
- Provide a thorough, strength-based assessment for each individual/household.
- Engage the individual/household in a discussion to brainstorm potential housing solutions. Work together to explore each option and create a best-fit plan.
- Work with people experiencing homelessness to provide referrals, guidance, and assistance to help prevent them from becoming homeless or from entering the shelter system.
- Primarily uses motivation and influence to divert individual/household to other sources of assistance when possible.
- Screens and immediately addresses safety concerns; individuals/families with identified safety concerns such as domestic violence will be immediately connected to a domestic violence shelter provider.
- Mediation with individual family, landlords, and other interested parties will be a major responsibility for this position.
- Track outcomes related to diversion activities.
- Practice Rapid Resolution practices away from homeless services as appropriate.
- Understand all processes and procedures of the homeless response system, including Coordinated Entry, Homeless Prevention, By Name Lists (BNL) Prioritization of Supports, Chronic Homelessness, Housing Choice Vouchers (HCV), Project Based Vouchers (PBV), Domestic Violence, Veteran's Services, Youth Services, etc.
- Maintain a 95% Data Quality standard on all HMIS (Homeless Management Information System) entries.
- Provide Rapid Exit and Diversion Street Outreach services to veterans' households who are experiencing literal homelessness throughout Manistee County. These services will be prioritized and be directed toward veterans and families who are experiencing homelessness and who align around the NMCAA Prioritization Policy.
- Work with the local CoC by Name Lists (BNL), to identify appropriate permanent housing options and Case Management supports for your clients, such as, subsidized housing Section 8, HCV, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities.
- Outreach to the community, to build strong relationships to better serve people experiencing homelessness accessing resources, employment, supportive services, and housing opportunities through networking with other agencies, coalitions, and local community groups.
- Link homeless households with resource referrals (e.g. Mental Health, employment, etc.) and assist client in engaging services.
Requirements
Minimum Education:
Two years in related experience with case management services, housing, and homeless populations.
Minimum Experience:
Two years in related experience with case management services, housing, and homeless populations.
