Address
SalaryDate: Mar 7, 2024
Primary Location: Dover, NH, US
Company: Lincoln Financial
Alternate Locations: US All Regions; Work from Home
Work Arrangement:
Remote : Work at home employee residing outside of a commutable distance to an office location.
Relocation assistance: is not available for this opportunity.
Requisition #: 72895
The Role at a Glance
We are excited to bring on a Strategic Partnership Consultant to our Customer Data & File Solutions team to work 100% remote in the United States.
Background Details
As a Strategic Partnership Consultant, you will be responsible for managing benefit administrator performance, developing streamlined processes, and act as an expert resource for the EDI Onboarding teams. You will improve the customer EDI Onboarding experience and establish strong relationships between our operational organization and external benefit administrators. In addition, you will bring together internal and external stakeholders to develop improved processes and performance to our customers.
As a Strategic Partnership Consultant, you will be responsible for managing benefit administrator performance, developing streamlined processes, and act as an expert resource for the EDI Onboarding teams. You will improve the customer EDI Onboarding experience and establish strong relationships between our operational organization and external benefit administrators. In addition, you will bring together internal and external stakeholders to develop improved processes and performance to our customers.
What you'll be doing
- Retain and grow Group Protections business by improving partnerships with EDI vendors.
- Reduce EDI setup time by engaging EDI vendors.
- Work closely with the Account Management, Distribution, EDI, Implementation, and other business partners to determine opportunities.
- Establish EDI vendor best practices – EDI vendors limitations, capabilities, non-standard processes for each vendor.
- Meeting frequently with EDI vendors to review inventory opportunities.
- Drive programs and processes to improve existing EDI vendor partnerships and the client experience.
- Act as an expert resource regarding LFG EDI capabilities for the sales/RFP process and implementation of high-profile clients.
What we’re looking for
Must-haves:
- 4+ years of experience in EDI/Enrollment Operations, Account Management, or similar experience
- Excellent communication, collaboration, and analytical skills
- Advanced Microsoft Excel and PowerPoint abilities
- Bachelors Degree (4-year degree)
Nice-to-haves:
- Process improvement experience in the EDI/Enrollment environment
- Demonstrated experience bringing cross functional teams (internal and external) together to improve processes
What’s it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
What’s in it for YOU:
- A clearly defined career framework to help you successfully manage your career
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
- Effective productivity/technology tools and training
Pay Range: $67,000 - $120,700
Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.
About The Company
Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.
Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.
Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.
Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.
