Strategic Business Analyst

This position provides analytical support between the customer and National Accounts/Sales teams. The role requires the capacity to manage multiple projects in a fast-paced environment, manage customer and team expectations, assess project requirements, and ensure on-time, high quality delivery. The Business Analyst must possess strong communication and consultative skills. A strong background in analytics, reporting, customer service and attention to detail is key to success. This position requires a highly organized and detailed self-starter who can perform the required duties with minimal direction.

Essential Duties and Responsibilities:

· Compile and analyze trending information to identify opportunities and gaps.

· Explain trends and provide recommendations based on compiled data.

· Analyze large files of customer device usage data files to extract relevant data for new/increased sales opportunity presentation.

· Design and/or develop custom reporting tools, business reviews, and Tableau dashboards to meet the needs of hospitals, health systems, and GPO customers.

· Examine and understand client operations, analyze complex problems, interpret data to requirements and develop integrated reporting solutions.

· Research data inconsistencies and identify possible solutions, ultimately identifying more savings potential for customers.

· Support National Accounts and Market Sales teams through all phases of client management.

· Conduct status review meetings and report project process to Executive Leadership team.

· Follow on-time delivery of all aspects of customer requirements managed through the Sales team.

· Ability to create, monitor, and report sales forecast at various reporting levels.

· Receive sales orders from customers and review for accuracy utilizing contract review procedures.

· Input sales orders, provide order acknowledgements, and communicate with customers on order status and assist with resolving discrepancies.

· Duties may be removed or added to this role at management's discretion.

Supervisory Responsibilities:

None

Education, Qualifications and Skills:

· BS/BA, with preferred coursework related to computer science, statistics, economics, finance, health policy/health administration, and/or business management. Programming experience preferred, not required.

· 2+ years analytic experience required. Strong quantitative background required.

· Advanced Excel formulaic programming skills.

· Ability to multi-task and adapt in a rapidly changing environment and prioritize continuously shifting deliverables.

· Ability to work under minimal supervision, take initiative, and self-direct data exploration / analysis.

· Demonstrated success in customer management and team leadership.

· Excellent written and communication skills.

· Knowledge of ERP system architecture.

· Strong attention to detail.

· Self-starter and ability to work with limited direction.

· Working experience with Business Intelligence tools.

· Experience with Tableau or other data visualization tools.