STRAT JUMP MASTER SUPERVISOR

Strat Jump Master Supervisor The Strat (Las Vegas, NV) Description:

SkyJump is a controlled descent, similar to a vertical zip line. The launch deck is located on the 108th floor of the Stratosphere Tower in Las Vegas, 855 feet above the Las Vegas Strip. Clients are harnessed in and attached to a cable that is connected to a "Descender Machine". Once a Client "jumps", guide wires keep the participants on target. Just before reaching the rapidly approaching ground, the participant is slowed down for a controlled and safe landing.

 

Summary: Responsible for overseeing the day to day operations of the assigned shift as well as conducting the duties of a Jump Master, including operating the SkyJump ride, performing safety checks, training guests on the safety procedures and assists guests with their jumps. Promotes a fun and exciting experience for the guests while maintaining a safe and controlled environment.

 

Essential Functions:

• Oversees the facilities pertaining to the SkyJump thrill ride, including the guests' jumper waiting area, the jump room, and platform during assigned shift  to ensure safe, efficient, and smooth operations of each area
• Performs staff supervisory duties including but not limited to training new and existing Jump Master staff on various aspects of their positions; including guest service standards, proper jumping procedures, safety measures, and assisting with guest jumps
• Performs corrective counseling, scheduling, and start of shift meetings
• Responsible for maintaining appropriate levels of equipment inventory, maintaining quality control, and handling certification paperwork
• Operates the SkyJump ride and assists guests with jumps

• Ensures guests understand all applicable safety requirements and completes all safety checks prior to every jump
• Communicates effectively with guests & other employees throughout the jump experience
• Maintains familiarity with all attraction safety systems, including emergency evacuation procedures
• Performs safety checks and has a thorough understanding of all equipment used at SkyJump
• Works in concert with management to provide for the smooth daily operation of the SkyJump as well as notifies management immediately of any defective equipment or potential safety hazards and does not operate attraction until proper clearance is given
• Documents operation records as necessary.
• Maintains composure and directs guests in a safe and calm manner during any emergency situations
• Other duties as assigned 

Requirements:

Qualifications/Requirements:

• Prior supervisory and training experience required

• Prior experience that display the following: responsibility, maturity, attention to detail, safety, or outstanding guest service
• Must be able to work comfortably outdoors at extreme heights and in extreme weather conditions
• Candidates must have an ability to maintain focus on multiple tasks at the same time in extreme situations
• Candidates must have an ability to maintain poise and composure while performing all job duties
• Excellent verbal communication skills are required. 
• Must have the ability to use the metric system (weights, lengths, etc.)
• Must have a high school diploma or equivalent
• Ability to communicate effectively in English, both written and verbal
• Must be at least 21 years of age
• Current CPR certification is preferred
• Due to the extreme safety requirements of this position, Jump Masters are subject to random drug testing

 

Required Work Cards

• Non-gaming

 

Physical Requirements

• Ability to work comfortably, calmly and with composure at extreme heights and in extreme temperatures and weather conditions
• Ability to frequently, effectively, and safely operate the SkyJump machinery, hold Jump participants in position and move groups of sandbags.
• Ability to frequently climb stairs, stand, stoop, bend, lift and turn
• Ability to walk and run
• Motor skills (must have good eye hand coordination)
• Vision, hearing, speech, and literacy (critical)

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.