STORES MANAGER - 03122024- 55847

Job Information

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF CORRECTION, NORTHWEST CORRECTIONAL COMPLEX, LAKE COUNTY.

A pre-employment drug screening and criminal background check are required prior to employment. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to five years full-time storekeeping experience.

Substitution of Experience for Education: Qualifying storekeeping experience may be substituted for the required education on a year-for-year basis.

Necessary Special Qualifications: A valid motor vehicle operator's license is required for some positions.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Summary

Summary: Under general supervision, is responsible for storekeeping work of unusual difficulty and supervisory work of average difficulty being responsible for the largest and most complex of storekeeping and warehousing operations; and performs related work as required.

Distinguishing Features: This is the highest storekeeping class in state service. An employee in this class operates stores and warehousing operations with unusually large square footage and variety of commodities. The class differs from that of Storekeeper 2 in that an incumbent of the latter operates a store or warehouse of lesser magnitude or reports to an incumbent of this class.

Responsibilities

Establishing and Maintaining Interpersonal Relationships:

• Provides excellent customer service in order to maintain professional working relationships.

Coaching and Developing Others:

• Conducts performance evaluations for all assigned staff.
• Identifies developmental needs for assigned staff in order to improve their knowledge and skills.
• Provides guidance and direction to assigned staff for daily activities.
• Cross trains staff as necessary to provide continued warehouse coverage.

Staffing Organizational Units:

• Makes recommendation on personnel actions regarding hiring, promoting, demoting and other related matters.
• Identifies candidates to be interviewed for vacant positions.
• Conducts interviews for potential employees.

Processing Information:

• Conducts cost analysis for the warehouse regarding inventory.

Scheduling Work and Activities:

• Schedules and monitors physical inventory counts to ensure accurate stock and records are maintained.
• Plans, develops, or implements warehouse safety and security policies.
• Distributes daily work assignments to assigned staff based on the number of work orders and priorities for the day.

Resolving Conflicts and Negotiating with Others:

• Investigates complaints by customers regarding quantity or quality of stock received.

Monitoring Processes, Materials, or Surroundings:

• Conducts blind counts and compares with computer counts to verify periodic checks are conducted.
• Conducts spot checks to ensure staff members are properly rotating perishable goods (FIFO).
• Conducts inventory on all hazmat items to ensure all items are accounted for and accurate to inventory control records.
• Reviews temperature log to ensure the temperatures are logged as policy requires.

Communicating with Supervisors, Peers, or Subordinates:

• Issues shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
• Communicates daily work assignments during morning briefing.

Communicating with Persons Outside Organization:

• Responds directly to customers in order to resolve any dissatisfaction.
• Collects or gathers information regarding customer complaints or delivery issues.
• Interacts and communicates (written and verbal) daily with customers, vendors inside and outside state government to ensure accuracy of orders and to confirm delivery availability.

Interacting with Computers:

• Verifies product information through the vendor database in order to ensure adequate stock levels are maintained.
• Enters cost, expenditures, overage and damaged product data into Excel spreadsheets to compile information to generate reports, process orders and track inventory.
• Enters delivery information into shipping software programs for FedX, UPS and USPS to process and generate shipping labels for customer orders.

Performing General Physical Activities:

• Stoops and lifts to load and unload equipment or cases of stock (e.g., paper, canned goods, juice bottles and furniture) to pallets and delivery vehicles.
• Walks repetitively distances pulling products & stock from warehouse shelves to fill orders.
• Carries heavy boxes of inventory products & stock from one destination to another within the warehouse/commissary.
• Climbs various types of ladders to retrieve or stock products at high levels.

Getting Information:

• Retrieves contract and vendor information (e.g. pricing, contract duration, approved vendors) from the Edison procurement portal in order to place orders for restocking.
• Generates re-order reports to identify low count data for product re-ordering.
• Verifies order accuracy prior to shipment by comparing shipping documents to actual items pulled for the order.
• Contacts customer to collect the necessary information to determine the correct delivery destination in the case of delivery errors.
• Reviews order forms for product information on specialized orders (i.e., inmate orders, control items) in order to pull, pack and distribute.

Inspecting Equipment, Structures, or Materials:

• Inspects equipment when necessary in order to make recommendations for repairs, replacement, or purchase of needed equipment.
• Reviews the purchase orders prior to placing the order with the vendor to ensure accuracy of products ordered.
• Examines incoming equipment and stock to ensure no damage has occurred during shipping.

Competencies

Competencies:

• Functional/Technical Competency
• Time Management
• Priority Setting
• Customer Focus
• Listening
• Motivating Others
• Directing Others
• Planning
• Developing Direct Reports
• Ethics and Values

Knowledge:

• Knowledge clerical and office procedures for word processing, filing, and other office procedures and terminology
• Knowledge of customer service principles
• Knowledge of intermediate mathematics (e.g., dividing, multiplying, and adding fractions)

Skills:

• Active Learning
• Active Listening
• Reading Comprehension
• Speaking
• Writing
• Instructing
• Negotiation

Abilities:

• Oral Comprehension
• Oral Expression
• Written Comprehension
• Written Expression
• Dynamic Flexibility
• Speech Clarity

Tools & Equipment

Personal Computer

Telephone

Fax Machine

Printer

Forklift

Hand-Held Scanner

Motor Vehicle (Box Truck, Van) Printer