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SalaryStarting at $16 per hour!!!
The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff in executing store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.
Example Duties and Activities
Staff Management and Development - 30%
- Provides coaching and training to hourly employees on daily tasks.
- Participates in the hourly associate recruitment process including pre-screening and interviewing candidates, as needed.
- Seeks out opportunities for professional development for both self and other team members.
Operations - 60%
- Completes day-to-day tasks and suggests efficiency improvements.
- Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.
Financial Management and Reporting - 10%
- Acts as a good steward of resources available at the site including people, time, and money.
- Tracks and measures day-to-day sales, production goals, and donations.
Required Competencies
- Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
- Supervisory Expertise - Oversees the work of others, either directly or indirectly, in a service-related industry (e.g., retail, hospitality, food, etc.)
- Coaching - Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
- Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
- Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
- Technical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
- Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
- Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
Preferred Competencies
- Industry Expertise - Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.
Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
- Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.
- Can manage frequent exposure to moderate noise and temperature variations.
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
- Continuing education and leadership development as well as tuition reimbursement
- Comprehensive health plan
- Generous paid time off (PTO) and paid holidays
- Sabbatical and parental leaves
- Life, dental and vision insurance
- Short- and long-term disability plans
- Nationally recognized preventive health and wellness program
- Section 125 pretax health spending account, dependent care spending account, and premiums
- Retirement planning options with generous company % match
- Free mental health support services with up to 15 free counseling sessions for you and any family members
- Free nurse health coaching services on site
- Daily pay options available
Mission, Vision and Values: click here
Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
Retail1Starting at $12 per hour!!!
Are you looking to build your professional skills that can potentially better your life, expand your options, and make a direct impact in your local community? Goodwill’s Retail Associate position can be the first step in your journey as you advance your professional pathway with us. The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. There are multiple duties this position can operate under to assist with day-to-day operations that including:
Cashier:
Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.
Maintains cleanliness of sales floor (purge, colorize, run racks, and merchandise).
Textiles or Wares Producer:
Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Groups textiles (categorizing by light to dark and solid to prints).
Produces 100 pieces per hour adhering to Goodwill’s pricing standards and updates daily production tracking sheet.
Occasionally uses a pallet jack and regularly uses a conveyor belt.
Donation Door Attendant:
Accepts donations from customers and maintains a clean and clear donation door while educating customers on current Goodwill promotions, including the rewards program.
Quickly and accurately sorts products and distributes them to appropriate areas.
Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything).
Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.
eCommerce Producer:
Develops a keen eye to identify and secure items of value for ClickGoodwill.
Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high ticket items.
Properly, efficiently and carefully palletizes, wraps, and ships totes to ClickGoodwill to meet store quota regarding totes shipped per week.
e-Books Producer:
Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store quota.
Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.
Identifies top sellers and manages a clean, organized, in-store sales-effective display.
Rack and Cart Runner:
Checks each rack/cart to ensure quality and value.
Properly colorizes, merchandises, and purges the sales floor.
Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.
Required Competencies
Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.
Time Management - Manages one's own time and the time of others effectively.
Preferred Competencies
Technical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
Continuing education and leadership development
Comprehensive health plan
Paid time off (PTO)
Life, dental and vision insurance
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account and premiums
Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disable
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
